Raffaello Hotel

201 East Delaware PlaceChicago60611USA
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About Raffaello Hotel

City-central Raffaello Hotel is a boutique hotel with a great location for exploring downtown Chicago. Guests are just steps away from the Magnificent Mile.

The stylish European-design rooms feature marble bathrooms, designer toiletries, iPod docks and kitchenettes with a microwave and refrigerator. Guests can feel at home with luxurious Egyptian bedding, down duvets and plush terry robes.

The hotel has a fitness center, business center and laundry services onsite. Free Wi-Fi is available in the lobby.

There are several dining options available at the hotel. For unforgettable views of the downtown skyline, visit the rooftop Drumbar. Pelago Ristorante serves sophisticated Italian cuisine. For a coffee and doughnut pick-me-up, visit Glazed & Infused.

Raffaello Hotel is one block from Michigan Avenue and the Magnificent Mile. Guests are walking distance to the Tower Place, Plaza Hotel and the John Hancock Center.

Contact

201 East Delaware Place, Chicago, IL, 60611, USA
Telephone: +1(312)9435000 | Fax: +1(312)9249158 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • Terrace
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Kitchen / Kitchenette
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage

Accessibility

  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 12:00

Positive Reviews

City Central Location

The downtown location of Raffaello is perfect for those wishing to explore the city as well as those on business. With just steps away from Michigan Avenue, Navy Pier, and Millennium Park, the entertainment options around you are endless. Guests also liked having several bus tours within walking distance.

Drumbar

Raffaello's rooftop bar, Drumbar, has received a lot of great reviews from both hotel guests and outside visitors. With gorgeous views of the night city and the John Hancock Center, the experience here will be unforgettable.

Your Personal Boutique

The staff at Raffaello strive to give you a true boutique hotel experience. The personnel are attentive and try to take every request and concern personally. They also offer guest service by text, where you can communicate via text message any questions or requests.

Negative Reviews

Small, Slow Elevators

The hotel has only two small elevators. It is advised that you pack a little patience as they are very slow. During peak times, the low capacity adds to long wait times. If you don't need the elevator or don't have a lot of luggage, you may want to take the stairs.

Still Not Perfect

Despite recent renovations, guests still think some cosmetic touch-ups could help. Carpets are still quite old and need replacement, and the wall paint is chipping in several rooms. Several complains about inconsistent and poorly done housekeeping add focus onto the small imperfections.

Billing and Scheduling

Many guests have run into billing issues, including held-up payments and wrongful charges for items or services. There were also several instances of rooms being double booked or guests being given a room different than they requested.

Rating Overview

Rating trivago Rating Index based on 5729 reviews across the web
8.2 /10
  • ebookers.com
    7.5 /10
  • Other Sources
    8.3 /10
8.2 out of 10 based on 5729 reviews