Waldorf Astoria Chicago

11 East Walton,Chicago60611USA
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About Waldorf Astoria Chicago

Situated in Chicago’s Gold Coast area, Waldorf Astoria Chicago offers luxurious and well-equipped state-of-the-art accommodations. This stunning five-star hotel is only a five-minute walk to The Magnificent Mile, a famous shopping district.

All of the soundproofed rooms are classic and have residence-style. Each is equipped with a high definition flat-screen TV, an iPod dock, a mini-fridge, a microwave and a private bathroom with a soaking tub.

The hotel takes pride in its full-service spa, an indoor swimming pool, a whirlpool, steam room, modern fitness center, and a health club. Furthermore, Wi-Fi connection is free throughout the establishment.

Balsan Restaurant offers lavish American cuisine and dining, in a rustic and warm setting. Bernard’s Bar is a sophisticated yet cozy bar serving both classic and modern cocktails.

Waldorf Astoria Chicago is just a nine-minute walk from the Museum of Contemporary Art. Chicago Water Tower and Newberry Library are within two kilometers away.


11 East Walton,, Chicago, IL, 60611, USA
Telephone: +1(312)6461300 | Fax: +1(312)4751679 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Airport shuttle
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Spacious and well-appointed bathrooms

The marble bathroom is spacious and well appointed. Each room has a private soaking tub that is perfect for relaxation, and a large walk-in shower for your enjoyment.

Exquisite and luxurious rooms

Each room seems to reflect the hotel's general tastefulness. The rooms are so spacious, you can have plenty of space to spread out and relax after a long day of fun and activities. Even better are the suites that are also richly appointed with fireplaces, furnished outdoor terraces and operable windows and multiple closets.

Excellent use of technology

Waldorf Astoria Chicago uses an advanced in-room technology, including LCD high-definition televisions, touch screen Voice-Over-IP telephones with complimentary national calling and wireless Internet, and an integrated Bowers & Wilkins speaker system. Moreover, the rooms are equipped with headphones, which you may connect to your phone.

Negative Reviews

Poor service at the restaurant

In one restaurant, some of the servers will disappear from your sight after serving your meal. You might have to lag others down for condiments and even for bill. This is certainly a disappointment for a five-star hotel. Fortunately, there are many dining options on-site.

Incompetent housekeeping

Make sure to remind the housekeeping to clean your room on schedule, as they are known for overlooking some rooms during their rounds. Moreover, some staff cleans the room late.

Issues with the room service and spa

Room service for breakfast usually comes late. It may take two calls to get anything fixed. Furthermore, if you made an appointment at the hotel's spa, do not be surprised if the service comes late as well. Thus, do not hesitate to make demands and discounts when you experience any incompetence from the hotel's end. Remember that you paid a price and it is your right as guest to have everything working efficiently.

Rating Overview

Rating trivago Rating Index based on 1709 reviews across the web
9.1 /10
  • Expedia
    9.2 /10
  • Hotels.com
    9.4 /10
  • Other Sources
    8.7 /10
9.1 out of 10 based on 1709 reviews