iStay Hotel Ciudad Juárez

Paseo Triunfo De La República 3745Ciudad Juarez32310Mexico
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About iStay Hotel Ciudad Juárez

iStay Hotel Ciudad Juárez is a two-star hotel featuring a 24-hour business center, fitness facilities and an indoor swimming pool. The hotel is three miles away from Chamizal Federal Public Park.

Each of the 146 modern rooms has its own private bathroom fitted with a shower/bathtub combination and stocked with free toiletries. Amenities include a flatscreen satellite TV, pay-per-view movies, free local calls and complimentary high-speed wired and wireless Internet connectivity.

In addition to complimentary onsite self-parking, iStay Hotel Ciudad Juárez provides guests with laundry facilities, a safe-deposit box at the 24-hour front desk, concierge services and onsite shopping areas. Members of staff are fluent in Spanish and English.

The iDelicious is a breakfast-only restaurant offering a varied breakfast buffet and guests can unwind with drinks available at the bar. Nearby restaurants can also provide guests with room service.

The hotel is a 20-minute drive from the El Paso Airport and three miles from Chamizal Museum of Technology.


Paseo Triunfo De La República 3745, Ciudad Juarez, 32310, Mexico
Telephone: +52(656)6296000 | Fax: +52(656)6296020 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business center
  • Concierge
  • Conference rooms
  • Convenience store
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Washing machine
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Patio
  • Bathroom with bathtub
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms


  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 13:00

Positive Reviews

Perfectly positioned near many amenities

The hotel is close to many clubs, malls and shops. Being situated in the business district, guests can explore the many amenities in the area. The hotel’s nearness to the airport makes it very convenient for travelers in and out. The Rio Bravo shopping centre also provides a great shopping experience for guests too.

Amicable and concerned staff members

Guests were quick to notice the responsiveness and warmth they received during their stay at the hotel. The staff team had a welcoming attitude that was admirable as they took guests’ concerns seriously and handling them in a professional way.

Large and nicely designed rooms

All the rooms in the hotel are of high quality. They are large, bright, modern and well-equipped with classy furniture as well as amazing décor. Guests can enjoy the comfy and well-appointed beds that have enough pillows available.

Negative Reviews

Faulty heating units in rooms

At night guests could hardly sleep as the noisy heating units kept them awake. Most of them felt that those that emitted a lot of noise needed to be replaced. Others complained that some rooms lacked the units.

Poor soundproofing in the hotel rooms

A number of guests found the hotel walls to be somewhat thin. Those unlucky to have noisy neighbors were left frustrated as they were disturbed by their loud conversations.

Slow check in process thus delay

When the hotel is busy, guests might have to wait for some time, up to a few hours, in order to get to their rooms after arriving at the front desk. This can be quite upsetting especially to guests traveling along with children.

Rating Overview

Rating trivago Rating Index based on 1425 reviews across the web
8.4 /10
  • Other Sources
    8.7 /10
8.4 out of 10 based on 1425 reviews