Krystal Urban Ciudad Juárez

Avenida Tecnológico 3750 Ciudad JuarezCHIH 32528Mexico
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About Krystal Urban Ciudad Juárez

Conveniently located off Highway 45, Krystal Urban Ciudad Juárez is a five-minute drive from the U.S. Consulate. The hotel features an indoor swimming pool and on-site restaurant.

Each air conditioned-guestroom features TV with premium cable channels, laptop-sized safe, hairdryer and kettle. Some rooms also include a refrigerator and microwave. A desk with ergonomic chair and dual-line telephone proves useful for business travellers.

The hotel features a 24-hour business centre and offers meeting facilities and laundry services. Guests can work up a sweat in the fitness centre or enjoy a soak in the hot tub. Free Wi-Fi and parking are provided.

Located on-site, Restaurante Principal offers a breakfast buffet and à la carte lunch/dinner menu. Guests can stock up on essentials from the 24-hour sundry store.

Krystal Urban Ciudad Juárez is 250 metres from the scenic Parque Central Hermanos Escobar and 0.7 miles from Las Misiones, a large shopping centre. The U.S.-Mexico border is 5.8 miles away.


Avenida Tecnológico 3750 , Ciudad Juarez, CHIH 32528, Mexico
Telephone: +52(656)6290994 | Fax: +52(656)6290303 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business center
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • Room service
  • Towels at the pool / beach

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub


  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 13:00

Positive Reviews

Handy location close to U.S. Consulate.

Previous guests have found the hotel to be conveniently located, particularly those with appointments at the U.S. Consulate, less than a five-minute drive away. The hotel is also situated within a short drive of the expansive Las Misiones shopping centre and across the street from Parque Central Hermanos Escobar.

Hotel restaurant receives good reviews.

Restaurante Principal, the hotel's on-site restaurant, generally receives good reviews from diners. The restaurant serves a breakfast buffet each morning, before switching to an à la carte menu for lunch and dinner.

Friendly staff on hand.

The majority of hotel guests have good things to say about the hotel staff. According to reports, employees are friendly and helpful, working hard to help guests enjoy a comfortable stay.

Negative Reviews

Hotel cleanliness could be improved upon.

According to reports, the hotel interior is not always as clean as guests would expect. A number of cleanliness concerns have been reported, ranging from grimy windows and stained carpets to off-colour towels and dirty bedding. Additionally, a number of guests have complained that the hotel's indoor pool is not always kept clean.

Outdated décor and facilities.

While guests have been impressed with the appearance of the hotel exterior, the interior is said to feature outdated décor and facilities. From peeling wallpaper to well-worn beds, it has been suggested that guestrooms would benefit from an update. Meanwhile, guests have also encountered outdated and faulty in-room appliances.

Gym equipment has seen better days.

Guests hoping to stick to their exercise programme during their stay are often disappointed by the state of the hotel's fitness centre. According to reports, much of the exercise equipment is old and faulty.

Rating Overview

Rating trivago Rating Index based on 1480 reviews across the web
7.6 /10
  • Other Sources
    7.6 /10
7.6 out of 10 based on 1480 reviews