Cleveland Marriott Downtown at Key Center

127 Public SquareCleveland44114USA
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About Cleveland Marriott Downtown at Key Center

Upscale accommodations and stunning conference/event venues within easy walking distance of many downtown Cleveland attractions, the Cleveland Marriott Downtown at Key Center location is ideal for business, events and getaways.

Rooms and suites vary in size and amenity at the Cleveland Marriott Downtown at Key Center, offering refrigerators, coffee makers, flat screen televisions with premium channels, hair dryers, complimentary newspapers and turndown service.

Hotel features comprise parking and Wi-Fi for a fee, spacious meeting rooms, a fitness center with gym, indoor pool and sauna, wheelchair accessibility, concierge, a business center and laundry facilities.

Dine on-site for full menu fare at David's Restaurant and Jake's Lounge.

Don't miss nearby favorites like the Public Auditorium and Conference Center, Horseshoe Casino, Terminal Tower, Great Lakes Science Center, Rock and Roll Hall of Fame, The Good Time III, Browns Stadium and Cleveland Convention Center, all within a seven-minute drive of the hotel.

Contact

127 Public Square, Cleveland, OH, 44114, USA
Telephone: +1(216)6969200 | Fax: +1(216)6960966 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Concierge
  • Conference rooms
  • Convenience store
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 12:00

Positive Reviews

Superb Downtown Location

This is an ideal venue from which to explore the attractions of downtown Cleveland. Excellent proximity to the Cleveland Convention Center, Greater Cleveland Aquarium, Browns Stadium, Rock and Roll Hall of Fame, Horseshoe Casino and Terminal Tower. Lovely views over Lake Erie. Makes a beautiful wedding reception/banquet/conference venue. Pool, fitness area and sauna/steam room are compact but convenient and clean. Self-park and valet parking options are available for a fee. The lower level bar and restaurant are greatly appreciated for their accessibility and late hours. The concierge and convenience shop offer snacks and beverages and the daily on-site breakfast does not disappoint!

Clean, Cozy Rooms

Some felt they were smaller than expected, but the beds are comfy and views are gorgeous. Clean, quiet and well-appointed with lovely complimentary toiletries and excellent Wi-Fi connectivity. There's a fee for the Wi-Fi, so check with reception on that. It's apparently free for Marriott Rewards members.

Stellar Personalized Customer Service

Delightful staff go out of their way for their guests' comfort. Easy check-in, friendly smiles and good attention to detail. Don't be surprised if they remember your name and extra special touches come your way on anniversaries and birthdays.

Negative Reviews

Mind the Charges

Some were charged more than expected on their credit cards, and others were charged on their cards even though they paid cash. Getting charges reversed is no simple task either.

Very Overpriced

The prices for valet parking, regular self-park and daily internet fees are high to some, as are the basic room prices. Check around and compare.

Noise Issues

Some had noise problems from loud sounds, possibly pipes, in the walls of their rooms, but issues were easily resolved by asking the front desk to switch rooms. If the hotel is fully booked, you might run into difficulties, however.

Rating Overview

Rating trivago Rating Index based on 1508 reviews across the web
8.7 /10
  • Other Sources
    8.4 /10
8.7 out of 10 based on 1508 reviews