Hilton Garden Inn Cleveland Airport

4900 Emerald Court S.W.Cleveland44135USA
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About Hilton Garden Inn Cleveland Airport

The Hilton Garden Inn Cleveland Airport offers a complimentary shuttle so guests can easily get to departing flights. Also, the hotel's staff members are well informed and helpful.

When staying at the Hilton Garden Inn Cleveland Airport, guests get rooms equipped with microwaves, refrigerators and coffee makers, so it's easy to enjoy beverages and snacks. Other perks include an MP3 player-compatible clock radio, an iron and ironing board, toiletries and free Wi-Fi.

This property features a business center that's always open. It also boasts a fitness room and an indoor pool.

The Garden Grille and Bar serves breakfast and dinner for guests. Furthermore, the Pavilion Pantry offers handy snacks and easy-to-cook meals 24 hours a day.

Less than 15 minutes from the Cleveland Metroparks Zoo by car, the hotel is 17 miles from the Museum of Contemporary Art.

Contact

4900 Emerald Court S.W., Cleveland, OH, 44135, USA
Telephone: +1(216)8981898 | Fax: +1(216)8981498 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business center
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Room service
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Sauna
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Great Accommodations for the Price

Considering the close proximity to the airport, many guests were pleasantly surprised at the rates they received when staying here. Because of the perceived good value, guests often noted that if they were in this area again, they'd stay here in the future.

Staff Are Extremely Courteous

Guests were consistently impressed with how well they were treated by the staff members here. Regardless of the times guests checked in, the questions they asked or issues that came up, staff members were quick to help in whatever ways they could, and always with smiles on their faces.

The Location is Convenient

In addition to being close to major highways, this property is just a short drive from many well-regarded restaurants. Guests often said the location was a clear perk of staying here, because it meant they could see a lot without spending too much time in their cars.

Negative Reviews

The Beds Sink in the Center

There were numerous reports from guests that their beds sagged in the middle. This problem often occurred after they had slept on them for several hours. Furthermore, some guests thought the beds were much too hard outside of that weak center portion.

Restaurant Service May Be Poor

Some guests found when they ordered food in the restaurant, the service was quite slow. In other cases, they felt the waitstaff were not trained in good serving techniques as well as they should be. Still, these shortcomings were usually just minor frustrations.

Breakfast Costs Too Much

Although guests generally thought the breakfast items tasted good, they sometimes commented that the breakfast rate was too steep. If you plan to eat on site, be sure to budget accordingly so you won't be caught off guard.

Rating Overview

Rating trivago Rating Index based on 1748 reviews across the web
8.7 /10
  • Other Sources
    8.4 /10
8.7 out of 10 based on 1748 reviews