Hyatt Regency Cleveland at the Arcade

420 Superior AvenueCleveland44114USA
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About Hyatt Regency Cleveland at the Arcade

Housed in a Victorian shopping arcade in the Cleveland entertainment district, the four-star Hyatt Regency Cleveland offers a convenient location near the Quicken Loans Arena and the Horseshoe Casino. Hotel facilities include a business center and full-service spa.

Contemporary rooms feature vaulted ceilings, signature Hyatt beds, cable TV, and deluxe bathroom amenities. Suites add floor-to-ceiling windows. Wi-Fi access is available at no extra cost.

Guests at the Hyatt Regency Cleveland at the Arcade enjoy facilities such as concierge services, a 24-hour fitness center, a hair salon, and a laundry/dry cleaning service. Valet parking attracts a surcharge.

On-site dining comes courtesy of the 1890 Restaurant, Lounge, and Coffee Bar. Additional options include the Chocolate Bar, Presto Sandwiches, and Charley’s Steakery.

The hotel lies within one mile of the Rock and Roll Hall of Fame and Museum, the Great Lakes Science Center, Greater Cleveland Aquarium, and Playhouse Square.


420 Superior Avenue, Cleveland, OH, 44114, USA
Telephone: +1(216)5751234 | Fax: +1(216)5751690 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Massage


  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Right Near Downtown Area

There are tons of different activities and entertainment options all right at your fingertips. Because the hotel is situated right in the middle of everything, you will be nice and close to it all.

So Many Food Choices Nearby

You won't have to worry about not finding something to eat while staying at Hyatt Regency Cleveland at the Arcade. There are countless restaurants within a block or two of the hotel, allowing you to have tons of choices.

Safe, Secure Spot

The hotel makes sure it puts your safety first, always. Because they want you to feel safe and secure during your stay, they have various different safety features in place, just in case.

Negative Reviews

Could Be Cleaner

You may not be too pleased with the level of cleanliness at this hotel. The housekeeping crew doesn't always do the best job, which can be unappealing at first glance.

Carpet Needs To Be Replaced

As you walk around the hotel and your room, you will likely notice that the hotel carpets need to be desperately replaced or cleaned. Because they have taken some wear and tear over the years, and haven't been cleaned enough, they aren't in the best of shape.

Customer Service Needs Revamping

You may not be too impressed with the customer service at this hotel. It is on the lax side, and they aren't the most helpful when it comes to suggestions or getting things done. You may find yourself getting frustrated with their lack of response.

Rating Overview

Rating trivago Rating Index based on 1911 reviews across the web
8.4 /10
  • Expedia
    8.6 /10
    8.9 /10
    10 /10
  • Other Sources
    7.8 /10
8.4 out of 10 based on 1911 reviews