Holiday Inn Express & Suites Cleveland Northwest

4355 Holiday Inn Express WayCleveland37312USA
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About Holiday Inn Express & Suites Cleveland Northwest

Holiday Inn Express & Suites Cleveland Northwest is a leisure hotel in Cleveland, Tennessee off I-75 and minutes from Chattanooga and an hour to Knoxville.

The air-conditioned rooms come with flat-screen TV, ensuite, hair dryer, desk, phone, free local calls, free Wi-Fi, free newspaper, refrigerator, tea and coffee maker and microwave.

The smoke-free hotel offers limited front desk hours, front desk safe, laundry facilities, ice machine, free parking, business center, conference space, meeting room, tour assistance, fitness center and outdoor seasonal pool.

Guests are welcome to a free, hot and cold Express Start Breakfast served each day. There are also nearby eateries for other food and drink.

Holiday Inn Express & Suites Cleveland Northwest is near Bradley Square Mall, Tinsley Park, Cleveland State Community College, Lee University and businesses such as Amazon, Wacker, Whirlpool, Duracell, M&M Mars, Life Care Centers of America and Arch Chemicals.


4355 Holiday Inn Express Way, Cleveland, TN, 37312, USA
Telephone: +1(423)7901199 | Fax: +1(423)7900448 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business center
  • Computer with internet
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Terrace
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Extremely Clean and Tidy

One of the resounding points guests make repeatedly is how clean this location is. Not only are the common areas tidy, but also the guestrooms. They are darn near immaculate according to a number of guests because housekeeping does an excellent job here.

Excellent Breakfast Spread

Guests mentioned that not only is the breakfast tasty (by free breakfast standards), there are also a large number of items to choose from, according to guests. Plus, they also complemented the seating area in the breakfast room as well.

Polite and Super Helpful Staff

Guests mentioned that they really enjoyed their interactions with staff. Whether it's housekeeping, the front desk or the breakfast area people seem to genuinely want to help the visitors who arrived at the hotel.

Negative Reviews

Occasional Staff Issues

Some guests mentioned that there were times when the staff seemed less than helpful at the front desk. There were other situations where guests claim housekeeping dropped the ball on their room because they found hair in their tub. Most of these incidents were few and far between because the majority of guests didn't have any issues.

Rating Overview

Rating trivago Rating Index based on 1897 reviews across the web
9 /10
  • Holiday Inn Express
    9.2 /10
  • Expedia
    9.0 /10
    8.9 /10
  • Other Sources
    8.3 /10
9 out of 10 based on 1897 reviews