Howard Johnson Express Inn - College Park

9113 Baltimore AvenueCollege Park20740USA
Hotel
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About Howard Johnson Express Inn - College Park

Howard Johnson Express Inn - College Park offers comfortable accommodation around 40-minutes North of Washington DC.

Room features include microwave, refrigerator, iron and ironing board, tea and coffee making facilities, cable/satellite television and air conditioning. A range of room types are available including accessible rooms and no smoking rooms.

Free Wi-Fi is offered to guests and photocopying and fax services are available. Children 17-years and under stay for free and parking is also offered.

Start the day with a complimentary breakfast featuring a selection of hot and cold foods. There is a vending machine here and guests can grab a bite to eat at local restaurants such as China Buffet or The Jerk Pit.

Howard Johnson Express Inn - College Park is just 20-minutes’ drive from FedExField and The Washington Redskins and just minutes away from Paint Branch Golf Course.

Contact

9113 Baltimore Avenue, College Park, MD, 20740, USA
Telephone: +1(301)5130002 | Fax: +1(301)3451467 | Official Homepage

Top amenities

  • WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Computer with internet
  • Hotel safe
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Room service
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 14:00

Positive Reviews

Great location

Guests liked the location of the hotel as it provided easy access to I-95. It is also a short distance to the metro. It is close to the University of Maryland, and very accessible to Washington DC, Virginia or other places in Maryland. They also observed that the hotel is close to fast foods and grocery stores.

Adequate rooms

Guests found the rooms to be fairly clean and comfortable. The air conditioners and TVs worked well. Wi-Fi was decent. Bathrooms were small, but there were no bugs.

No other issues reported

So far, no other recent positive opinion has been expressed by guests about this hotel.

Negative Reviews

Poor customer service

Guests complained that the front desk staff was not cooperative or courteous. They noted that the staff did not bother to take note of any requests from guests. They were also not found to be prompt in their duties. Guests had to wait for a long time before they were checked in, as it was done manually. Guests felt that they needed to take training in hospitality/customer service. Guests complained that the hospitality staff did not do their work with dedication. The washcloths, towels and bed sheets were not changed every day. The trash-bin was also not cleared daily. Most of the time they had to do the housekeeping work themselves. They always got a strong smell of cleaning product when they entered the hotel.

No elevator

There is no elevator in the hotel and the senior guests found it difficult to climb the flights of stairs.

Other issues

Guests saw some undesirable people hanging around in the property. They were also apprehensive because of the crime reports in the area. Guests complained that the breakfast was loaded with carbohydrates. Eggs, sausages or bacon was missing.

Rating Overview

Rating trivago Rating Index based on 1000 reviews across the web
6.6 /10
  • Other Sources
    7.3 /10
6.6 out of 10 based on 1000 reviews