DoubleTree by Hilton Collinsville - St. Louis

1000 Eastport Plaza DriveCollinsville62234USA
Hotel
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About DoubleTree by Hilton Collinsville - St. Louis

The Double tree Collinsville is a four star Hilton hotel five minutes drive from Interstate highways 55 and two minutes from the Waterpark.

Guests can choose from standard rooms or suites and benefit from free Wi-Fi, luxury pillows, state of the art TV's and huge en-suite's with spa showers and baths.

The hotel offers guests free parking whilst they stay, a large restaurant and separate bar area, a pool and gym and also a business center for those travelling with work.

Porters steakhouse restaurant within The Double tree Collinsville is well know in the local area for superb food. Those wanting to relax can alternatively use room service or just have a drink at the bar.

Collinsville has so much to offer people of all ages such as a nearby racetrack, Pleasant ridge park for a picnic or walk or guests could try a trip down route 66.

Contact

1000 Eastport Plaza Drive, Collinsville, IL, 62234, USA
Telephone: +1(618)3452800 | Fax: +1(618)3459804 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Online check in

Instead of waiting in a queue on busy days to be checked in with bags, guests are able to check in online and receive a digital key. They're allocated a room and can walk straight past reception. This has been an ideal service to lots of happy guests who say they come back time and time again for this reason.

Great location near the convention center

The hotel is very conveniently located near shops, bars and restaurants as well as the convention center. Those who would prefer to walk can easily get to places nearby without the use of a car. Reviews highly recommend the hotel.

Fabulous service in the restaurant

Porters steakhouse restaurant offers meals through the whole day as well as breakfast which can be added on to the stay. Those who have dined here have been very pleased with the staff who are very welcoming and courteous and have been attentive every time a meal has been booked.

Negative Reviews

Early housekeeping

The maid service has been mentioned a few times throughout the reviews as they unfortunately arrive very early, sometimes 7.30-8am. For those guests staying to relax, this has not been an ideal situation and they have complained to reception about it.

Ants and flies everywhere

There are numerous comments explaining about bug issues in the bathrooms, on bedside tables, kitchen areas and more. Ants seem to be the one mentioned the most and visitors to the hotel have been unhappy with this issue and have sometimes even asked for room changes.

Stained carpets

The hotel is a Hilton and most have expressed their disappointment with the cleanliness and quality of carpets and decor for the price paid. Some have mentioned wallpaper peeling, food stains on carpets in the room and fingerprints on the walls.

Rating Overview

Rating trivago Rating Index based on 1849 reviews across the web
8.2 /10
  • Expedia
    8.2 /10
  • Hotels.com
    8.4 /10
  • Other Sources
    8.0 /10
8.2 out of 10 based on 1849 reviews