Hotel Plaza Cozumel

Calle 2 norte entre Av. Rafael E. Melgar y 5 ave # 3Cozumel77600Mexico
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About Hotel Plaza Cozumel

Centrally located minutes from Central Plaza and just a short walk from Playa del Carmen Ferry, Hotel Plaza Cozumel offers cosy accommodations with amazing views of the island. Punta Langosta Pier is easily reachable.

All rooms are equipped with air conditioning, TV with cable channels, down comforter, free bottled water, and a phone. Bathrooms are private and include showers and complimentary toiletries, while high-speed wired Internet access is provided in each room. Hairdryers and irons/ironing boards are available upon request.

Hotel Plaza Cozumel features an outdoor pool, children’s pool, 24-hour front desk, tour/ticket assistance, and luggage storage. Guests can relax on the rooftop terrace, public areas are equipped with free Wi-Fi, and employees speak fluent English, Spanish, and Catalan.

A complimentary breakfast is offered each morning.  Many restaurants that serve traditional Mexican specialties and International dishes are minutes away.

Nearby attractions include San Miguel Church and Museo de la Isla de Cozumel.


Calle 2 norte entre Av. Rafael E. Melgar y 5 ave # 3, Cozumel, 77600, Mexico
Telephone: +52(987)8722700 | Fax: +52(987)8720066 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Bell service
  • Computer with internet
  • Concierge
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel safe
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Terrace
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Cosmetic mirror
  • Free WiFi in rooms
  • Internet
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Solarium


  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 13:00

Positive Reviews

Great rooftop pool

Many guests comment that the rooftop pool is fantastic with plenty of sun loungers and towels. Others like the island views from the rooftop terrace and add that guests can order drinks near the outdoor pool.

Close to major sights

Most guests note that the hotel is located close to all major sights, including San Miguel Church and Central Plaza. Others say that the ferry is just minutes away, and mention that many restaurants, nightclubs, and bars are easily reachable.

Amazing breakfast

Many guests comment that complimentary breakfast is delicious with plenty of fresh fruits and many vegetarian options. Others note that the outdoor breakfast area is big enough to accommodate all guests, and add that waiters are friendly and attentive.

Negative Reviews

Noise from bars

Several guests report that there are several nearby bars and nightclubs that play loud music in the evenings. Others state that the air conditioning in rooms is noisy and suggest that light sleepers pack a pair of earplugs.

Slow Wi-Fi

Some guests point out that the Internet in rooms is spotty and disconnects regularly. Others mention that Wi-Fi on the rooftop pool and close to the dining area is close to non-existent, and add that the Internet connection near the lobby is also unstable.

Small rooms with limited TV channels

Several guests say that the channel selection on television in rooms is poor, and add that there are not many English speaking programs available. Others state that the rooms are small with no storage space for suitcases and clothes, and comment that bathrooms are also tiny with barely enough space to move in the shower.

Rating Overview

Rating trivago Rating Index based on 1087 reviews across the web
8.1 /10
  • hostelbookers
    8.9 /10
  • Other Sources
    7.9 /10
8.1 out of 10 based on 1087 reviews