InterContinental Presidente Cozumel Resort Spa

Km 6.5 Carretera A Chankanaab, Colonia Zona Hotelera SurCozumel77600Mexico
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About InterContinental Presidente Cozumel Resort Spa

Situated just off of Mexico’s Yucatan Peninsula, the InterContinental Presidente Cozumel Resort Spa offers luxurious accommodation overlooking the Caribbean.

Guests at the InterContinental Presidente Cozumel Resort Spa can choose between this property’s classic rooms or suites. The former feature either a private terrace or balcony along with king or double beds, flat-screen TVs and Wi-Fi. Spacious suites feature large tubs and ocean views.

This resort offers guests a wide array of global spa, therapy and wellness treatments.

There are a number of on-site dining options available here. Guests can enjoy drinks beach-side at the Caribeño Bar, just adjacent to the El Caibeño restaurant. Alfredo di Roma serves up Italian cuisine while Bin K’iin Lobby Bar offers guests a relaxed nightlife experience.

Using this resort as their base, guests can swim the crystal waters of the Caribbean, diving or snorkeling in the nearby famous coral reef.

Contact

Km 6.5 Carretera A Chankanaab, Colonia Zona Hotelera Sur, Cozumel, 77600, Mexico
Telephone: +52 9878729500 | Fax: +52 9878729501 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Airport shuttle
  • Beach / Sun umbrellas
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Direct beach access
  • Doctor on site
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel bar on the beach
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Organized activities
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Patio
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hot stone massage
  • Hydrotherapy
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting
  • Kids' club
  • Kids' playground
  • Organized activities for kids

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Delicious meals served at the hotel's restaurant

The restaurant is offers guests a choice of local and international dishes splendidly prepared and presented in the dining room. The breakfast spread was especially popular among guests as it was varied and abundant. Items that ran out were quickly restocked with fresh batches from the kitchen.

Customer service is brilliant and staff are caring

The hotel's staff members are very jovial and welcoming. They go out of their way to assist you and make your stay as peaceful and enjoyable as possible. They are also readily available and give you all the information you need.

Excellent location with beautiful views all around

The hotel has its own beautiful private beach with sun loungers and beach umbrellas provided. Guests can enjoy wonderful views of hotel premises, the sea and the pool areas. Guests were also being pleased with activities on offer like scuba diving and snorkelling.

Negative Reviews

A few of the hotel's prices were too expensive

Some guests have complained about the pricing of items such as drinks and food items and also rooms service. Most guests felt that they were being overcharged for things that did not meet their standards.

Check in time can be a little long

Depending on your arrival time, some guests have complained about the long checking in period. This is especially inconvenient if you are tired or with children in tow. This was mainly evident during peak seasons when the hotel is flooded with many guests.

The beds and mattresses were not very comfy

Some guests were dissatisfied with the quality of mattresses and pillows provided pointing out that they were too hard and small. The air conditioning was seen as being ineffective, temperamental as they didn't work well in some rooms.

Rating Overview

Rating trivago Rating Index based on 1450 reviews across the web
9.2 /10
  • ebookers.com
    10 /10
  • Other Sources
    8.6 /10
9.2 out of 10 based on 1450 reviews