Premier Inn London Gatwick Airport East (Balcombe Road) hotel

1066 Balcombe Road, Pound HillCrawleyRH10 3NLUnited Kingdom
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About Premier Inn London Gatwick Airport East (Balcombe Road) hotel

Located just three miles from the airport and easily accessible from the M23, the Premier Inn London Gatwick Airport East offers an on-site eatery and affordable rooms.

The newly refurbished rooms are elegantly decorated and include amenities such as king-size Hypnos beds, 40” flat-panel TVs with Freeview channels and hospitality trays. Each room has a private en-suite bathroom.

Facilities at the hotel include 24-hour reception services, free on-site parking and a lawn area with tables. Free and premium Wi-Fi options are available.

The adjacent Parsons Pig restaurant, a Do Drop Inn, serves breakfast and an all-day menu. Alternative dining choices in the area include the Shipley Bridge and Heathy Farm.

The hotel lies three miles from the Copthorne Golf Club and within six miles of Ifield Watermill and the British Wildlife Centre. Other popular attractions in the area include Denbies Wine Estate and Penshurst Place & Gardens.

Contact

1066 Balcombe Road, Pound Hill, Crawley, RH10 3NL, United Kingdom
Telephone: +44 333 777 7275 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Free WiFi in lobby
  • Hotel bar
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • WiFi in lobby

Room facilities

  • Bathroom with shower
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Hypoallergenic bedding
  • Internet
  • Ironing board
  • WiFi in rooms

Accessibility

  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Excellent rooms.

Guests describe the rooms at this hotel as having been refurbished to an excellent standard. The rooms are spacious, the décor is stylish and the selection of amenities impressive. Housekeeping keep the rooms spotless during your stay.

Good location.

Not only does this hotel offer a convenient stay if you’re heading in or out of Gatwick airport, it also offers a decent base from which to explore the area. You will need a car but theme park fans are particularly impressed by the proximity of Legoland, Thorpe Park and Chessington World of Adventures.

Friendly customer service.

Guests describe the staff at the Premier Inn London Gatwick Airport East as offering a friendly and attentive service throughout their stay. Services like check in and housekeeping run as you might expect and staff will often go the extra mile to help with things like booking taxis and storing luggage.

Negative Reviews

Lack of air-con can be a problem.

The lack of air-conditioning can cause a problem during warmer weather. This problem is exacerbated by the fact that the windows only open a little. You can ask for a fan but this appears to make little difference, especially on particularly hot days.

No shuttle bus.

Considering this is an airport hotel, a number of guests were a little disappointed by the lack of an airport shuttle. Taxis are of course an option, a necessity perhaps if you don't bring your own vehicle, but this will obviously add extra cost to your trip.

Restaurant lets the hotel down a little.

More than a few guests comment on the shabby appearance of the Parsons Pig restaurant, remarking that it lets the hotel down somewhat. Thankfully, most guests enjoyed the food, so the problems appears to be purely aesthetic.

Rating Overview

Rating trivago Rating Index based on 326 reviews across the web
8.3 /10
8.3 out of 10 based on 326 reviews