Crowne Plaza Dallas Downtown

1015 Elm StreetDallas75202USA
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About Crowne Plaza Dallas Downtown

Crowne Plaza Dallas Downtown features a rooftop pool, nightclub, and trendy bar. The hotel is located at the heart of downtown Dallas, five blocks from Dealey Plaza.

Guestrooms are equipped with cable TV, microwave, refrigerator, and complimentary Wi-Fi. A work desk and ergonomic chair are also included. Some rooms also feature a balcony.

Guests can exercise in the hotel’s 24-hour fitness center or relax on the rooftop terrace. The hotel also houses a 24-hour business center and various meeting facilities. A local shuttle service is available, as are valet and self-parking options.

The hotel’s on-site restaurant, THRIVE, serves breakfast, lunch, and dinner. The hotel also features a stylish round bar.

Crowne Plaza Dallas Downtown is situated a short walk from the John F. Kennedy Memorial and Sixth Floor Museum. Dallas World Aquarium, American Airlines Center, the House of Blues, and Dallas Convention Center are all located within a mile of the hotel.


1015 Elm Street, Dallas, TX, 75202, USA
Telephone: +1(214)7425678 | Fax: +1(214)3793577 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Beach / Sun umbrellas
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

Positive Reviews

Downtown location close to Dallas attractions.

Guests report that Crowne Plaza Dallas Downtown is conveniently located in downtown Dallas, close to many of the city's attractions. The likes of Dallas World Aquarium, the Old Red Museum of Dallas County History, and Renaissance Tower are all just a short walk away. Meanwhile, history buffs get a kick out of the hotel's close proximity to Dealey Plaza and the JFK assassination site.

Rooftop pool and terrace proves popular.

The hotel features a rooftop pool and terrace that proves popular with guests. While some suggest that the pool itself could do with a little upkeep, few argue that the city views on offer are impressive, especially at sunset.

Local shuttle service comes in handy.

The hotel offers a complimentary shuttle service to a number of locations in the local area. Guests react positively to this service, reporting that it makes sightseeing that much easier.

Negative Reviews

Guests suggest property refurbishment needed.

A number of guests staying at Crowne Plaza Dallas Downtown report that the hotel is not in the best shape and suggest refurbishment is in order. Common concerns include tired-looking furniture, damaged gym equipment, noisy and faulty air conditioning units, and drab décor.

Local neighborhood undesirable to some.

According to reports, the neighborhood surrounding the hotel is subject to vagrancy and crime, while homelessness is a big issue in the area. All of this can prove disconcerting to some guests.

Hotel staff not always friendly.

While some guests find the hotel staff to be accommodating, a number of guests report experiencing unfriendly and unhelpful members of staff during their stay.

Rating Overview

Rating trivago Rating Index based on 1715 reviews across the web
6.7 /10
  • Expedia
    6.4 /10
    6.6 /10
    7.0 /10
  • Other Sources
    7.2 /10
6.7 out of 10 based on 1715 reviews