DoubleTree by Hilton Deadwood at Cadillac Jacks

360 Main StreetDeadwood57732USA
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About DoubleTree by Hilton Deadwood at Cadillac Jacks

Cadillac Jack’s is the premier destination for gaming in the historic city of Deadwood, with 17 tables and over 200 slot machines.

Each of the rooms at Cadillac Jack’s is furnished with a coffee maker, iron and ironing board, free Wi-Fi, refrigerator, microwave, safe, hairdryer, and TV with cable.

In addition to their casino, the hotel offers an indoor pool and a fitness center for the enjoyment of their guests.

Their in-house restaurant, The Brown Rock Sports Café, serves breakfast, lunch, and dinner daily as well as room service. Sports fans will enjoy the flat-screen TV in every booth and the classic sports memorabilia adorning the walls.

Guests will find no shortage of things to do and see in Deadwood. From the hotel, it’s just a short drive to Mt. Rushmore, Crazy Horse Memorial, and WaTiki Indoor Waterpark.

Contact

360 Main Street, Deadwood, SD, 57732, USA
Telephone: +1(605)5781500 | Fax: +1(605)7225467 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Bell service
  • Business center
  • Casino
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Indoor swimming pool
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Steam room
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

The front desk staff is exemplary

The front desk employees are often the first ones a guest encounters, and can set the tone for their whole experience. Guests at Cadillac Jack's found that their warm and friendly greeting really put them instantly at ease during their stay. Though there are no guarantees, many reviews mentioned receiving free upgrades to a more premium room, such as one of the many jacuzzi rooms.

The rooms are spotless

Almost everyone had something nice to say about the cleanliness of the rooms. It was clear that the housekeeping department does a stellar job. Not only were the rooms spotless, but longer term guests found them to be well maintained throughout their stay.

There's lots to see nearby

Guests loved exploring the many shops and restaurants in the historic town of Deadwood. The town holds entertaining historic reenactments, like an 1800's era shoot out. From there, it's just a short trip to see Mount Rushmore and the Crazy Horse Memorial.

Negative Reviews

Low payout on the slots?

There are a great many reviews claiming that the slot machines are "tight" and don't pay out often. Whether that's really the case, or just the result of embittered gamblers with bad luck is difficult to verify.

Watch for hidden charges

Through the hotel claims that they explain the policy and will gladly waive it on check in, many guests reported being surprised to find a daily "Cadillac Experience" charge on their bill. The fee covers a daily gambling credit and discounts at the hotel's restaurant, among other benefits. Some guests would have preferred that this had been more clearly explained to them, or claimed that it was not explained at all.

It's getting just a bit worn down

A few guests expressed that the guest rooms and common areas of the hotel are beginning to look tired, and hoped that a renovation was on the horizon.

Rating Overview

Rating trivago Rating Index based on 1550 reviews across the web
8.5 /10
  • Expedia
    8.6 /10
  • Hotels.com
    9.0 /10
  • Other Sources
    8.0 /10
8.5 out of 10 based on 1550 reviews