Holiday Inn Des Moines-Northwest

4800 Merle Hay RoadDes Moines50322USA
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About Holiday Inn Des Moines-Northwest

Located near the intersection of Interstate 35 and 80, the three-star Holiday Inn Des Moines-Northwest places guests near Camp Dodge and shopping at Merle Hay Mall. Hotel facilities include an indoor pool and a complimentary airport/area shuttle.

En-suite rooms are equipped with flat-screen TVs, pillow menus, coffee makers, and complimentary Wi-Fi. Suites with kitchenettes and whirlpool tubs are also available.

Facilities at the Holiday Inn Des Moines-Northwest include business and fitness centres, meeting and conference space, coin laundry, porter services, and express check-in. On-site parking is free.

The on-site restaurant, Bennigan’s Irish-American Grill & Tavern, opens daily for breakfast, lunch, and dinner. Room service is also available. Alternative dining spots in the area include Wendy’s and Bandit Burrito.

The hotel lies seven miles from Living History Farms, nine miles from downtown Des Moines, and within 13 miles of Blank Park Zoo and the Iowa State Fairgrounds.


4800 Merle Hay Road, Des Moines, IA, 50322, USA
Telephone: +1(515)2784755 | Fax: +1(515)2782846 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Beach / Sun umbrellas
  • Bell service
  • Business center
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Terrace
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Good location

Guests have tended to rate the location of this hotel highly, finding the property easy to access from the freeway. A car would be beneficial although if you don’t have transport, the hotel’s shuttle service is found to be convenient. Guests have found that area attractions and dining spots are within easy reach.

Enjoyable breakfast

Although some guests mention that they would have preferred that breakfast was included in the room price, most have enjoyed the standard of the breakfast and, indeed, the other meals available from the on-site restaurant.

Nice pool

The pool at this hotel attracts plenty of positive feedback. Most guests describe it as clean, well maintained, and of a sufficient size, also commenting that the water is a nice temperature.

Negative Reviews

Rooms could be improved

While typically finding the beds comfortable, previous guests have been rather disappointed by the overall standard of the rooms. The accommodation is found to be small and dated in appearance with fairly numerous examples of poor maintenance.

Some issues at reception

Although guests have found the staff here is friendly, reviews of this hotel do suggest that there are occasional issues with the service at the front desk. Guests have reported that their room was not ready upon arrival and have also found the staff a little apathetic when it comes to offering pertinent information about the hotel.

Mixed feedback about Wi-Fi

Although some guests have encountered very few issues with the Wi-Fi and have been able to stream content from services such as Netflix, others have described the quality of the Internet here as atrocious and barely usable.

Rating Overview

Rating trivago Rating Index based on 2241 reviews across the web
8 /10
  • Holiday Inn
    8.4 /10
  • Other Sources
    7.6 /10
8 out of 10 based on 2241 reviews