Best Western Des Plaines Inn

1231 Lee StreetDes Plaines60018-1512USA
Hotel
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About Best Western Des Plaines Inn

Best Western Des Plaines Inn is only a ten-minute drive from the O'Hare International Airport. This hotel is ideal for business or leisure travelers. Furthermore, the Rivers Casino is also a ten-minute drive from the property.

All rooms are equipped with cable TVs, mini-fridges, microwaves, coffeemakers and private bathrooms with hairdryers. In addition, some rooms have whirlpool tubs.

This smoke-free hotel features a heated indoor swimming pool, fitness center, business center, and a meeting room. Dry cleaning facilities are available on-site. Moreover, Wi-Fi access is free throughout the establishment.

Complimentary continental breakfast is offered every morning. Burger King and Mr. Pup are adjacent to the establishment. In addition, nearby restaurants include Silver Stallion, Jack’s Pizza, Beacon Tap, and Carmen’s Inn.

Best Western Des Plaines Inn is just five kilometers from the McDonald's Museum, Rosemont Convention Center and Allstate Arena. The Des Plaines Metro Station can be reached through a 20-minute walk.

Contact

1231 Lee Street, Des Plaines, IL, 60018-1512, USA
Telephone: +1(847)2972100 | Fax: +1(847)2977884 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business center
  • Computer with internet
  • Conference rooms
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Washing machine

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 11:00
  • Check-out: 11:00

Positive Reviews

Dining options abound in the area

There are multiple choices for lunch and dinner within walking distance from the hotel, and as well as grocery and drug stores within a couple of blocks away. Moreover, you can walk late at night to the nearby Domino's Pizza Place and not feel any danger or threat. Many fast foods are just right outside the establishment.

Excellent continental breakfast is served

The breakfast in the morning was enough to get you going. Full breakfast options were very good and slightly changed each day for variety. It is complete with perfectly cooked eggs, sausage, waffles, and hash browns.

Hotel-Airport travel is not a problem

Best Western Des Plaines Inn offers shuttle services from the airport to the hotel grounds. The drivers are friendly and will always offer you a coffee if you're travelling early in the morning. There is also a local car rental nearby, so sightseeing around the town would not be very difficult to do.

Negative Reviews

Unsatisfying bathroom facilities

The towels in the bathroom were old and raggedy, and there was not a bar of soap in the room. The body wash had two squirts left in it before it was empty. Moreover, the shower water pressure is not very strong.

Rooms smell strongly of cigarette

The strong smell of cigarettes was the first thing that will hit you when you enter the room. However, you can try to air the smell out by leaving the window open and ask the staff to put air fresheners.

Some staffs are cold and unfriendly

Although they are professional at what they do, some of the travelers noted how 'customer service' seems an unknown concept for some staffs. They will readily perform any request from a guest, but you hardly hear them greet merrily or see them smile at times.

Rating Overview

Rating trivago Rating Index based on 1600 reviews across the web
7.3 /10
  • Expedia
    7.4 /10
  • Hotels.com
    7.4 /10
  • ebookers.com
    9.0 /10
  • Other Sources
    7.2 /10
7.3 out of 10 based on 1600 reviews