Mercure Box Hill Burford Bridge Hotel

At the Foot of Box HillDorkingRH5 6BXUnited Kingdom

About Mercure Box Hill Burford Bridge Hotel

Located off the A24, the four-star Mercure Box Hill Burford Bridge places guests near Norbury Park and Betchworth Park Golf Club. Facilities at the hotel include a seasonal outdoor pool and free parking.

The hotel has 57 newly refurbished rooms, each one featuring en-suite bathrooms, air-conditioning and flat-screen TVs. Other conveniences include tea and coffee making facilities, hair dryers, ironing facilities and free Wi-Fi.

Amenities at the Mercure Box Hill Burford Bridge include concierge services, meeting and conference space, 24-hour front desk services and luggage storage. Plus, guests can relax on the terrace or enjoy the gardens.

On-site dining comes courtesy of the Emlyn Restaurant and the Burford Bar & Lounge (extra costs apply). Guests can also order room service 24-hours a day.

The hotel is situated one mile from Denbies Wine Estate and a 15-minute drive from Epsom Downs Racecourse and Chessington World of Adventures.


At the Foot of Box Hill, Dorking, RH5 6BX, United Kingdom
Telephone: +44(20)76600684 | Fax: +44(1306)880386 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Bell service
  • Business center
  • Computer with internet
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Fan
  • Free WiFi in rooms
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Television
  • WiFi in rooms


  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Comfortable and well equipped rooms

Guests tend to appreciate the quality of the rooms at the Mercure Box Hill Burford Bridge, perhaps especially so now they have been refurbished. The choice of amenities pleases guests, especially the Wi-Fi where you might just enjoy speeds faster than you do at home.

Excellent on-site dining

Although a few guests mention that they found the cost of on-site dining a little on the high side, it seems that this is a case of you get what you pay for. Many guests comment favourably about the standard of the food, with more than one describing their dining experience as outstanding.

Peaceful surroundings with good facilities

With the exception of some noisy groups staying at the hotel over the busy Christmas period, guests comment that the hotel generally offers fairly peaceful surroundings. This, along with the good choice of on-site facilities, means you can reasonably look forward to a relaxing stay here.

Negative Reviews

Some internal noise issues

Although newly refurbished, this hotel is housed in an older building. Guests mention that the internal soundproofing could be better. Expect the floors to creak a little and for you to be able to hear guests in neighbouring rooms and corridors.

Delays at check-in

Guests are generally complimentary about the standard of service offered at the Mercure Box Hill Burford Bridge, but there does seem to be a fairly frequent problem at check-in. Namely, that it takes a while. In some cases, guests describe it as a laborious process.

Some guests describe rooms as small

While typically conceding that the rooms are good quality, some guests did find them a little smaller than they had anticipated, especially in the case of the bathrooms. Rooms appear to be of different sizes, as other guests specifically mention they had a spacious room.

Rating Overview

Rating trivago Rating Index based on 307 reviews across the web
8.2 /10
    6.0 /10
  • Other Sources
    8.0 /10
8.2 out of 10 based on 307 reviews