Best Western Plus Dover Marina Hotel & Spa

Dover WaterfrontDoverCT17 9BPUnited Kingdom
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About Best Western Plus Dover Marina Hotel & Spa

A four-star hotel located in Dover, the Best Western Plus Dover Marina Hotel & Spa boasts sea frontage and is within walking distance of Dover town centre.

Guests have an option of three room types; Standard, Seaview and Superior rooms. All air-conditioned rooms come with free Wi-Fi, TV, tea and coffee facilities, ironing facilities, en-suite, and desk area.

The hotel has three meeting and conference facilities with catering staff to assist in functions up to 140 attendees. Elsewhere Waterfront Spa & Health Club has an array of treatment rooms and therapists. Parking is free for guests.

The Waterfront Café is open daily for breakfast, however, the same venue after lunch becomes the casual Wheeler’s Fish and Chips. For lunch and dinner, Mr. White’s English Chophouse serves traditional British cuisine with a French twist. All Marco Pierre White branded outlets.

The Best Western Plus Dover Marina Hotel & Spa is located with good access to the ferry and cruise terminals, ten minutes from the Eurotunnel and not far from the famous White Cliffs of Dover.

Contact

Dover Waterfront, Dover, CT17 9BP, United Kingdom
Telephone: +44(1304)203633 | Fax: +44(1304)213826 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Airport shuttle
  • Bell service
  • Business center
  • Computer with internet
  • Conference rooms
  • Direct beach access
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Terrace
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Fan
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hot stone massage
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub

Accessibility

  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 11:00

Positive Reviews

Convenient Location

Many guests stayed at the hotel for it’s convenient location to their ongoing adventures to Europe, or entering the UK They also enjoyed the beachside vibe and views.

Helpful Staff

Visitors to the Best Western Plus Dover Marina & Spa have found the staff, for the most part, to be helpful and cheerful, willing to assist with any needs or local advice.

Neat and Clean

The hotel scores well among guests as being clean and tidy on entry to the rooms However some guests felt, despite the cleanliness, some furniture was drap and tired.

Resoundingly Popular

The majority of guests have enjoyed their stay at the Best Western Plus Dover Marina & Spa with over 90% claiming they’d recommend it to their friends.

Negative Reviews

Few Food Choices

Though a restaurant operates three meals a day, some guests felt they did not get a wide enough choice of menu, the meals were unsatisfactory, or the service was left wanting.

Spa Shortcomings

The spa facilities did not live up to expectation for many guests, shortcomings included the lack of pool or Jacuzzi for relaxing by themselves, but instead a series of treatments from the therapists However those that did receive a treatment enjoyed the service.

Small Room Size

Unfortunately multiple guests thought their hotel rooms were too small which made the room feel particularly cramped and stuffy.

Maintenance Gripes

While many guests were pleased with the hotel’s facilities, others believed the hotel was lacking basic maintenance and upkeep with certain facilities not working properly or lacking air conditioning/heating in the rooms.

Rating Overview

Rating trivago Rating Index based on 1619 reviews across the web
7.3 /10
  • ebookers.com
    7.6 /10
  • SuperBreak
    8.0 /10
  • Other Sources
    7.1 /10
7.3 out of 10 based on 1619 reviews