Pavilion Hotel

15 K E Masinga RoadDurban4001South Africa
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About Pavilion Hotel

Pavilion Hotel is a 3-star family-friendly hotel situated in Durban that features a restaurant and central location only minutes from the beach.

The air-conditioned, non-smoking rooms are serviced daily and feature private bathrooms. Other amenities include satellite television, a safe, coffee and tea facilities and a hairdryer.

Complimentary Wi-Fi and paid parking are available on-site. Reception is open 24 hours a day and childcare services and laundry facilities are also available.

The on-site 24-hour restaurant serves a variety of International dishes and full breakfasts are available each morning for a fee. Room service is also available.

The area around Pavilion Hotel is known for being accessible to beautiful beaches including Durban Beach which is only 0.1 miles away. Other nearby attractions, including uShaka Marine World and Moses Mabhida Stadium are 1.3 miles away and Durban Botanic Gardens is 1.7 miles away.


15 K E Masinga Road, Durban, 4001, South Africa
Telephone: +27(0)313377366 | Fax: +27(0)313321830 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Concierge
  • Conference rooms
  • Elevator
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • Room service
  • Terrace
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Internet
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible parking

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 10:00

Positive Reviews

Central Location Close to the Beach

The location of this hotel is excellent as it is central to many of the attractions and services guests want to access during a visit. Restaurants, shops, museums, parks and even a beach are within walking distance of this hotel.

The Food is Amazing

Guests reported that the meals served at the on-site restaurant are excellent with lots of delicious options to choose from, including vegetarian options.

Clean, Comfortable, Nicely-decorated Rooms

The spacious guest rooms are spotlessly cleaned every day and are well-maintained. Guests reported that the rooms are also comfortable and the decor is modern and tasteful.

Negative Reviews

The Parking is Not Ideal

Guests reported that the parking area is too cramped and the spaces too small. There isn't enough parking for all guests so it is first come, first serve.

Unfriendly Staff Provide Substandard Service

Unfriendly staff are slow and inefficient in the deliverance of service. Guests reported that it takes a while to get checked in, staff members are unhelpful and they are unapologetic when things go wrong.

There's no Soundproofing in the Rooms

Due to the fact that the walls in the rooms are not soundproof, all the noise coming from both inside and outside the hotel can be heard clearly in the rooms. Baggage trolleys going up and down the corridors, traffic noise from busy road outside, people talking loudly in corridors and nearby rooms and loud music are some of the sounds reported.

Rating Overview

Rating trivago Rating Index based on 478 reviews across the web
7.2 /10
  • Expedia
    7.2 /10
    7.4 /10
    5.0 /10
  • Other Sources
    7.4 /10
7.2 out of 10 based on 478 reviews