Hilton Garden Inn El Paso University

111 W. University AvenueEl Paso79902 USA
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About Hilton Garden Inn El Paso University

The Hilton Garden Inn El Paso University is a modern hotel in convenient distance to several important venues.

All rooms offer air-conditioning, free Wi-Fi, cable TV, a work desk with an ergonomic chair, a microwave, a coffee maker and a refrigerator. Black-out curtains and a sleep-number bed provide a wonderful night’s sleep.

The hotel boasts an outdoor pool, a hot tub, an ATM, a gym and a laundry room.

Guests can dine at the Garden Grill & Bar, and drinks can be enjoyed at the outdoor terrace or the Pavilion Lounge.

The Hilton Garden Inn El Paso University is located near UTEP, the Don Haskins Arena and the Hospitals of Providence. It is only a 7-minute drive from the Amtrak station and ten minutes from the El Paso Zoo and the Sunland Park Mall. The El Paso Airport and Fort Bliss can be reached within 15 minutes.

Contact

111 W. University Avenue, El Paso, TX, 79902 , USA
Telephone: +1(915)3512121 | Fax: +1(915)3511020 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business center
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Room service
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Convenient location

Guests reported that the hotel was conveniently located next to a lot of restaurants and within easy driving distance of stores, UTEP, the Don Haskins Arena and Fort Bliss.

Quiet, clean and well-appointed rooms

The rooms are clean, quiet and rather spacious, which made guests feel quite comfortable. They also liked the fact that the rooms included such helpful amenities as a small refrigerator, a microwave and even came with mint chocolates as a welcome gift. All in all, guests found the hotel to be a great value for the price.

Wonderful staff

Guests appreciated the entire staff's warm and caring attitude and attention to detail. They found that everyone provided wonderful customer service, with the front-desk staff being quite welcoming and friendly. Housekeeping was reported to be quick, efficient and reactive to special requests, and the staff working the restaurant seem to be charming and helpful.

Negative Reviews

Some minor room complaints

Some guests noted that the rooms could use some updating, as they reported a weak TV signal which left a lot of channels to be too blurred and distorted to watch, a lack of hot water in the showers, saggy mattresses and frayed bed sheets.

Wi-Fi inconsistent

Several guests had trouble accessing Wi-Fi and maintaining a reliable connection.

Breakfast not a crowd-pleaser

Several guests found breakfast to be overpriced and not extensive enough, especially when they compared it to other Hilton properties. You might be better off frequenting one of the nearby restaurants for breakfast, since there are many restaurants and cafés within walking distance.

Rating Overview

Rating trivago Rating Index based on 1384 reviews across the web
8.8 /10
  • Other Sources
    8.4 /10
8.8 out of 10 based on 1384 reviews