136 On Bealey Motel

The hotel offers a compelling blend of value for money and a central location, making it a practical choice for many travelers. Guests frequently highlight the comfortable beds and spacious rooms as key positives, contributing to a restful stay. Its proximity to the city center makes it ideal for sightseers and budget-conscious travelers looking to explore on foot. While many appreciate the friendly and helpful staff, a recurring concern is the significant road noise, particularly in rooms facing the main thoroughfare, which can impact sleep. This makes the hotel a good fit for couples and solo travelers prioritizing location and comfort over absolute quiet, especially if they secure a room away from the street. To ensure a more peaceful experience, it is highly recommended to request a room at the rear of the building. Additionally, guests should confirm their booking details directly with the property to avoid potential last-minute room transfers.

Facilities & Amenities
The hotel provides a range of facilities, though guest experiences are varied. Many rooms feature a kitchenette, which is appreciated for basic cooking needs, although some guests note the lack of a dedicated sink for washing dishes, requiring use of the bathroom sink. Parking is generally available and convenient, with some guests highlighting free off-street options, though a few mention limited spaces. A common point of frustration is the Wi-Fi and Netflix service, with multiple reports of Netflix not working as advertised or requiring owner passcodes. The absence of air conditioning is a significant drawback for many, especially during warmer periods, with fans only provided upon request. Some guests also experienced issues with in-room amenities such as non-functional irons and hairdryers. Bathroom facilities receive mixed feedback; while some praise impressive shower pressure, others report issues like mould, poor drainage, lack of body wash dispensers, and showers that cause the bathroom floor to become wet and slippery due to design flaws or broken fixtures.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is notably mixed. While some rooms are described as spotless and very clean with comfortable beds, others report significant issues, including dirty bathrooms, unemptied bins, and general lack of thorough cleaning, with linens and consumables not being replaced during longer stays. The overall room condition and decor are frequently cited as old, dated, and showing signs of wear and tear, with some rooms appearing as a "work in progress" due to visible wires hanging out of walls, missing lights, and scuffed surfaces. Despite these maintenance concerns, the beds and pillows are consistently praised for their comfort, ensuring a restful sleep for most. However, a major recurring issue is the noise levels, particularly in rooms facing the busy main road. Guests in these rooms report constant traffic noise and the incessant beeping of pedestrian crossings, making it very difficult to sleep, especially at night. Rooms located at the back of the building are generally reported to be much quieter.

Location & Accessibility
The hotel's central location is a significant advantage, consistently praised by guests for its convenience. It is situated within easy walking distance to the city center, including popular areas like the town hall, casino, and shopping districts, making it an excellent base for exploring. Guests appreciate being close to various restaurants and coffee shops, providing ample dining options nearby. Accessibility is further enhanced by the proximity to bus stops, offering convenient public transport connections to the airport and other parts of the city. Parking is generally considered easy and available, with many guests benefiting from free off-street options, although a few noted that spaces could be limited at times. Overall, the hotel's position allows guests to navigate the city efficiently, whether on foot or by public transport, contributing positively to their stay.

Staff & Service
Guest experiences with staff and service are quite varied. Many guests commend the friendly and helpful staff, particularly reception personnel, who are often described as accommodating and willing to assist with requests like late check-outs or room changes due to noise. However, some guests report negative interactions, including unhelpful or unfriendly attitudes, and a perceived lack of contact. A frequent concern is the availability of staff at the front desk, with reports of the reception being unmanned and mobile phones not being answered, making it difficult to reach someone. Housekeeping service also receives mixed reviews; while some appreciate daily tidying, others note that rooms were not serviced or consumables were not replaced during their stay. A significant issue for some guests involved booking discrepancies, including instances of double bookings and last-minute transfers to other motels without prior communication, leading to considerable frustration and inconvenience.

Additional Information
Several important details emerged from guest reviews that do not fit into other categories. A notable concern for some guests is the hotel's credit card policy, with reports of cards being charged prior to arrival and details being recorded and stored in a manner that raised security and privacy concerns. The hotel appears to be undergoing ongoing renovations and maintenance, which explains some of the "work in progress" room conditions and varying decor quality mentioned by guests. Many rooms, particularly those not recently updated, are described as dimly lit, with guests suggesting brighter light bulbs would significantly improve the ambiance. Additionally, some guests reported unusual and strong smells upon entering the reception area or specific rooms, ranging from cooking odors to perfume. For guests traveling with infants, there were instances where a requested cot was unavailable, with only a bassinet provided, which was unsuitable for older babies.