212 Hotel

This hotel offers a memorable stay, distinguished by its modern, clean, and comfortable rooms and its highly convenient central location, making it an excellent base for exploring the town and accessing nearby attractions. Its private and spacious parking is a significant advantage, providing peace of mind for guests traveling with vehicles. The hotel is particularly well-suited for couples seeking a tranquil and comfortable retreat, sightseers and explorers eager to discover the area's highlights, and travelers in transit looking for a convenient and restful stopover. For those sensitive to noise, it is advisable to request an internal room to ensure a quieter experience, as some street-facing rooms can be noisy.

Facilities & Amenities
A standout feature of the hotel is its private parking, which is consistently praised for being spacious, secure, and a significant convenience for guests, especially those with rental cars. While the hotel does not have an elevator, which some guests found challenging, it does offer Wi-Fi connectivity, though some found it to be basic. Guests noted that while streaming services were advertised, they were not always functional due to issues with TV controls or internet connection. The hotel also provides snacks for purchase, adding a touch of convenience for guests.

Cleanliness & Room Comfort
Guests consistently commend the hotel's impeccable cleanliness, noting that rooms are spotless, well-maintained, and have a pleasant scent. The comfortable beds and quality linens contribute to a restful night's sleep. While many rooms are described as beautiful, modern, and spacious with appealing finishes, some guests found their rooms to be on the smaller side or lacking sufficient storage like a closet. Noise levels are a recurring theme; rooms facing the street or with balconies can experience significant street noise, while internal rooms are generally quieter. Some rooms also lack windows for natural light or fresh air, which can lead to a feeling of humidity. The bathrooms are often described as small, with some guests noting issues with the shower, such as unstable water temperature, low pressure, or being too close to the wall. The glass bathroom door also raised privacy concerns for some.

Dining & Food Quality
A key point for guests is the absence of an in-house breakfast service or cafeteria, which is frequently mentioned. However, this is largely mitigated by the hotel's excellent proximity to a wide array of nearby restaurants and food options. Guests appreciate being within easy walking distance of numerous choices, including fast food, gourmet, and traditional eateries. Many reviews specifically highlight Cafe Autores, located next door, praising its excellent service, delicious food, inviting atmosphere, and perfect music, making it a highly recommended spot for meals.

Location & Accessibility
The hotel's central location is a major advantage, placing guests within easy walking distance of the main square and a diverse selection of restaurants and bars. It is also conveniently located for accessing the hot springs (Termales de Santa Rosa de Cabal), with easy transportation options available nearby, typically a 10-minute drive. Public transportation, including buses to the hot springs and other cities, is readily accessible from the hotel's vicinity. While some guests found the hotel's signage to be less visible, making it slightly challenging to locate initially, its overall accessibility to local attractions and amenities is highly valued.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness, helpfulness, and attentive service. Guests frequently highlight the staff's willingness to assist with various requests, including arranging transportation to the hot springs and accommodating early check-in when possible. The reception staff is noted for being very kind and efficient, contributing significantly to a positive guest experience. Guests also appreciate the staff's responsiveness in addressing concerns, such as managing noise complaints from other guests, ensuring a more comfortable stay for everyone.

Additional Information
Guests frequently commend the hotel for its excellent value for money, noting that it offers comfortable and clean accommodations at a very reasonable rate. A recurring point of feedback concerns the towel quality, with some guests mentioning that towels appeared worn or had an unpleasant damp odor, occasionally requiring requests for fresh ones. While the hotel is generally easy to find once located, some guests suggested that more prominent hotel signage would be beneficial, as its current visibility can make initial arrival a bit challenging for those unfamiliar with the area.