7Q Patong Beach Hotel

The hotel is widely recognized for its excellent location, being just a short walk from Patong Beach, and its signature rooftop infinity pool which offers stunning views of the sea. It is frequently praised for providing good value for money and having a generally friendly and helpful staff. This makes it an ideal choice for budget travelers, solo travelers, and sightseers who prioritize convenient access to local attractions and a relaxing atmosphere. While many guests enjoy their stay, some advise confirming room conditions upon arrival to ensure a comfortable experience.

Facilities & Amenities
The hotel's most celebrated feature is its rooftop pool, which provides a serene escape with panoramic views of Patong Beach and the surrounding hills. Guests appreciate this quiet spot for relaxation. While the Wi-Fi connectivity receives mixed reviews, with some finding it reliable and others experiencing poor or intermittent service, it is generally available. Some guests noted issues with the elevator being out of order at times, requiring them to use stairs. There is also a reported lack of bell boy service after 5 PM, which can be inconvenient for guests with luggage.

Cleanliness & Room Comfort
Feedback on room comfort and cleanliness is varied. While some guests found their rooms clean and spacious, others reported significant issues, including unpleasant smells, stains on bedding, mold in bathrooms, and even the presence of cockroaches or bed bugs. The beds are frequently described as very hard and uncomfortable, with some guests feeling the springs. Noise levels can be a concern due to poor sound insulation, with guests hearing sounds from the corridor, neighboring rooms, or nearby building construction. Issues with hot water availability, non-functional AC units, and balcony doors that do not close or lock properly were also reported by some.

Dining & Food Quality
The hotel offers breakfast, though guest opinions on its quality and variety are mixed. Some guests found the breakfast to be good and sufficient, while others described it as poor, with limited choice, cold food, and not worth the cost. Specific complaints included a lack of typical American breakfast items like pancakes or omelets, and the use of instant coffee. The hotel also features a restaurant on the 5th floor that provides a pleasant sea view, enhancing the dining experience for those who choose to eat there.

Location & Accessibility
The hotel boasts an excellent location, being just a short two to five-minute walk from Patong Beach. It is conveniently situated near numerous 7-Eleven stores, shops, restaurants, and massage centers, providing easy access to daily necessities and leisure activities. While it is close enough to walk to Bangla Road (approximately 15-20 minutes), its slightly set-back position ensures a quiet atmosphere away from the main nightlife noise. Guests also appreciate its proximity for arranging tours and accessing local transportation. Parking is available, though some guests found it to be inconvenient.

Staff & Service
The staff generally receives high praise for being friendly, helpful, accommodating, and attentive. Many guests highlighted their willingness to assist with requests and their overall pleasant demeanor. The check-in process is often described as quick and efficient. While many found housekeeping to be diligent, some reviews mentioned issues with rooms not being cleaned regularly or staff being noisy. There were isolated reports of front desk staff being unhelpful, having a language barrier, or even exhibiting rude behavior, and one instance of a privacy breach regarding room numbers.

Additional Information
Guests extending their stay online appreciate the hotel's policy of automatically activating key cards, eliminating the need to visit the lobby. The hotel is also noted for its flexibility in accepting late check-out and late check-in requests. However, some guests reported issues with the security deposit, claiming they were charged for pre-existing room damage upon check-out. Conveniently located nearby are laundry services, tour stalls for booking excursions, currency exchange counters, and an Indian restaurant. A significant concern for some guests was the presence of bed bugs, which led to highly negative experiences and early departures.