AapHotel.com, Berlin, Germany - www.trivago.com

AapHotel.com (Berlin, Germany)

AapHotel.com (Berlin, Germany)

About AapHotel.com

The AapHotel.com is a budget place just 15 minutes’ from Alexanderplatz by convenient tram, and has a view of the city and the iconic TV Tower. There are rooms of various sizes, from almost Japanese-style capsule rooms to multi-person dorms. The larger private rooms have their own TV’s, and Wi-Fi is available for a fee. The lobby, and attached café bar are both open 24 hours. The AapHotel.com is situated in extensive gardens, which offer great spots to relax in the summer. Breakfast is available at the hotel. Most other good dining options will be in central Berlin, 15 minutes’ away. There are not really any attractions in the immediate area, but the fascinating centre of Berlin, with Checkpoint Charlie and the impressively renovated Bundestag are just a tram ride way.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Allee der Kosmonauten 32, 12681, Berlin, Germany

Rating overview

4.3
trivago Rating Index based on 554  reviews from:
  • Location
    Okay  5.6 / 10
  • Rooms
    Okay  6.0 / 10
  • Service
    Okay  5.8 / 10

Positive Reviews

positive:

Close to public transport

The hotel is very close to a tram stop, from which you can get to Alexanderplatz in just 15 minutes'.

positive:

Very cheap rates

While impressions are overwhelmingly negative, some travellers do concede that the price they paid was extremely low. Most do go on, however, to say that it was still not worth it.

positive:

Garden available in summer

The hotel is situated in a large garden which can be pleasant in summer.


Negative Reviews

negative:

“Creepy” and quite possibly unsafe

It is quite difficult to describe, but the overwhelming majority of guests have a near unbelievably negative impression of the hotel. Single female visitors, especially, consider not just the immediate surroundings, but also the hotel itself, as actually unsafe. Several mention immediately leaving in fear for their own personal safety.

negative:

Exceptionally unhelpful staff

There have been multiple reports of guests arriving with a private room booking and being told by staff that they have to go into a dorm, with no explanation or refund. The staff is either not multilingual, or perhaps as some suggest, choose when they wish to be. Complaints are actually laughed off, and no action is taken. There has been a recent report (early 2016) that the management and staff at the hotel have all been replaced, but this cannot be independently verified.

negative:

Absolutely filthy conditions

There are multiple reports of not just dirt, but even bloodstains, on walls and floors. Many guests state that there is no room cleaning during their stay, and suspect that there was no cleaning before they checked in either.


All amenities

Hotel facilities
  1. Entrance Hall/lobby
  2. Express check-in
  3. Parking
  4. Non-smoking rooms
Room facilities
  1. Fireplace
  2. Openable windows
  3. Television
  4. Central heating
Sports facilities
  1. Volleyball

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 11:00

Contact

Allee der Kosmonauten 32 , 12681 , Berlin , Germany
Telephone: +49(30)48482121 | Fax: +49(30)48482122 | 

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

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