AC Hotel Leon San Antonio

The hotel is highly regarded for its excellent location, situated conveniently across from a major department store and within easy walking distance of the historic city center, making it an ideal choice for both sightseers and business travelers. Its modern and clean ambiance, coupled with consistently praised spacious rooms and attentive staff, ensures a comfortable stay. Couples appreciate the hotel's overall quality and central position for exploring, while families find the ample room size and accessibility to attractions beneficial. Guests frequently highlight the hotel's commitment to cleanliness and the quality of its breakfast offerings. To enhance your experience, be mindful of potential room temperature issues, as some guests noted rooms can be warm, and consider utilizing the convenient on-site parking, though it comes at an additional cost.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest convenience and well-being. A significant advantage is the underground parking garage, which most guests found spacious and easy to access, providing direct elevator access to guest floors, though some noted it can be complicated to find the entrance and comes with a fee. For those looking to maintain their fitness routine, a fitness center is available on the top floor, equipped with various machines and a Turkish bath or steam room for relaxation, although a few guests mentioned some dumbbells were missing. The hotel also provides free Wi-Fi, ensuring guests can stay connected. While there is no swimming pool, the other amenities contribute to a comfortable stay.

Cleanliness & Room Comfort
Guests consistently commend the hotel's impeccable cleanliness throughout the property and within the rooms. The spacious rooms are generally described as comfortable and well-maintained, featuring comfortable beds that contribute to a restful night's sleep, though some found the mattresses too soft or noted noisy springs. Bathrooms are often highlighted as large and well-appointed, with many appreciating the spacious showers, though a few found the shower controls inconveniently placed or the shower floor slippery. A recurring concern is the room temperature, with many guests reporting rooms being too warm, especially when air conditioning is unavailable or only provides hot air, leading to discomfort and the need to open windows. This, in turn, can lead to street noise disturbing sleep, particularly for rooms facing busy roads. Some rooms were also noted for having limited light or a lack of electrical outlets.

Dining & Food Quality
The hotel's breakfast consistently receives high praise from most guests, described as very good, varied, and abundant, with options like Nespresso coffee and a wide selection of food items. The breakfast service is noted for being well-supervised and attentive, ensuring items are restocked promptly. However, some guests found the breakfast offering to be somewhat limited in variety or repetitive over multiple days, and a few expressed a desire for a continental breakfast option in addition to the buffet. A significant point of feedback concerns the hotel's restaurant and bar services; many guests were disappointed to find that the restaurant is often closed on weekends and evenings, with no room service available during these times, limiting dining options within the hotel. Some also noted the absence of a cafeteria service during midday.

Location & Accessibility
The hotel boasts a prime location that is a major draw for guests, offering excellent accessibility to key areas of the city. It is conveniently situated directly across from a large department store, providing easy access to shopping and various services. The historic center and the cathedral are within a comfortable 10 to 15-minute walking distance, allowing guests to explore the city's main attractions on foot. While some found the hotel's orientation slightly challenging for navigation from the city center, its position allows for relatively easy entry and exit from the city. Parking is available on-site in an underground garage, which is appreciated for its convenience and spaciousness, though it is a paid service and some guests found it expensive compared to other options like street parking. The surrounding area also offers numerous restaurants and shops.

Staff & Service
The hotel's staff is frequently highlighted as a major asset, with many guests commending their friendliness, attentiveness, and professionalism. The check-in process is often described as quick and efficient, setting a positive tone for the stay. Guests particularly appreciate the helpfulness of the reception team, who are noted for going above and beyond to assist with requests and provide information. The service extends to the breakfast area, where staff are praised for their vigilance and pleasant demeanor. While the majority of feedback on staff is overwhelmingly positive, a few guests had less favorable experiences, describing some reception staff as cold, distant, or lacking in warmth. Despite these isolated comments, the overall consensus points to a dedicated team committed to providing excellent guest service.

Additional Information
For guests planning an extended stay or those who prefer to travel light, the hotel provides an ironing board and iron directly in the rooms, a convenient amenity for maintaining clothing during their visit. The hotel also maintains a pet-friendly policy, accommodating guests traveling with their animal companions, though finding suitable outdoor areas nearby for pets might require some effort. Guests should be aware that while a complimentary bottle of water is provided upon arrival, this is typically a one-time offering for the duration of the stay. The hotel also features a self-service area with drinks and snacks available for purchase, which can be particularly useful for late arrivals or when a quick bite is desired outside of regular dining hours. Additionally, a safe is provided in each room for guests to secure their valuables, adding an extra layer of peace of mind during their stay.