Acclaim Hotel by CLIQUE

This hotel is a popular choice for travelers due to its signature rooftop hot tubs, offering a unique and relaxing experience with views. It is particularly well-suited for airport travelers and those on layovers given its close proximity to the airport and efficient shuttle service. Business travelers also find it convenient for quick stays, while couples can enjoy a romantic getaway with the hot tubs and on-site dining. For families, the hotel offers spacious rooms and a welcoming atmosphere. Guests consistently praise the hotel's overall cleanliness, comfortable accommodations, and the attentive service provided by the staff. To enhance your stay, consider confirming parking arrangements in advance if you plan to utilize the long-term option, and be aware that some rooms may not include a mini-fridge or microwave.

Facilities & Amenities
Guests frequently highlight the unique rooftop hot tubs as a standout feature, providing a relaxing space with bar service and towels, though some note they could be warmer or less crowded. The hotel also offers a well-equipped gym or fitness center, which many appreciate for maintaining their routines. Free Wi-Fi is available throughout the property, ensuring guests can stay connected. While some rooms lack a mini-fridge or microwave, the hotel generally provides convenient amenities like ice machines and vending machines. There are also laundry facilities on-site, which are beneficial for longer stays. Most guests find the facilities well-maintained, contributing positively to their overall experience.

Cleanliness & Room Comfort
Guests generally commend the hotel's cleanliness, noting that rooms are spotless and well-maintained, with crisp linens and fluffy towels. The beds are frequently described as comfortable, ensuring a restful night's sleep. Many rooms feature spacious bathrooms with updated fixtures, including body jets, rainfall showerheads, and soaking tubs, providing a luxurious feel. However, some guests find the overall decor to be dated or "tired," with brown-stained carpets and worn furniture in certain areas. A recurring point of feedback is the absence of a mini-fridge and microwave in many rooms, which some guests find inconvenient. While efforts are made for soundproofing, some guests occasionally report noise levels from adjacent rooms, hallways, or planes, though many find the rooms quiet.

Dining & Food Quality
The on-site Italian restaurant is a significant highlight for many guests, consistently receiving praise for its food quality, delicious dishes, and excellent service, making it a convenient and enjoyable dining option. The bread bar offered as part of the dining experience is particularly popular. Feedback on breakfast is mixed; while some guests rave about the complimentary options, including a good variety and quality, others express confusion about what is included or find the service slow, especially during busy times. Some guests who pay for breakfast find it to be expensive for the value. The restaurant atmosphere is generally well-regarded for both breakfast and dinner, providing a pleasant setting for meals.

Location & Accessibility
The hotel's airport proximity is a major advantage, being only minutes away from the airport. The free airport shuttle service is highly praised for its efficiency, reliability, and the friendliness of its drivers, making transfers to and from the airport seamless for most guests. This service runs frequently, though some guests have experienced delays during peak times or cold weather. Parking is available, including a long-term parking option, which many find to be a good value compared to airport parking, though availability can be an issue, and some guests report confusion regarding designated parking zones. The hotel's location offers easy highway access, facilitating travel to the city or other destinations like Banff, but it is situated in an industrial area with limited nearby dining or shopping options outside of the hotel.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentive service. Guests frequently highlight the quick check-in process and the staff's willingness to accommodate requests, such as room locations or assistance with luggage. The shuttle drivers are particularly commended for their courtesy, efficiency, and engaging demeanor, often going above and beyond to assist guests. Housekeeping is also noted for maintaining clean rooms and being responsive to guest needs. Overall, the staff's commitment to providing excellent service creates a welcoming and positive experience for most visitors, contributing significantly to guest satisfaction.

Additional Information
The hotel offers a pet-friendly policy, accommodating guests traveling with their furry companions, though finding suitable outdoor areas nearby can be a challenge. For those utilizing the long-term parking option, it is advisable to confirm details in advance, as availability can be limited, and some guests have reported issues with vehicle security or unexpected charges. Guests should be aware that a security deposit may be required upon check-in, which is typically refunded promptly. Some guests with loyalty program status, such as rewards program benefits, appreciate perks like complimentary upgrades or other amenities. The hotel also provides thoughtful touches like umbrellas in rooms and bath salts for soaking tubs, enhancing the guest experience.