Alezzi Infinity Aparthotel & Spa

The hotel offers a distinctive coastal experience, with its signature feature being the breathtaking infinity pool located on the 9th floor, providing unparalleled panoramic views of the sea. Guests consistently commend the property for its modern design, cleanliness, and prime beachfront location. It is an ideal destination for leisure travelers seeking relaxation by the sea, couples looking for a romantic getaway with stunning vistas, and families who appreciate spacious accommodations and dedicated children's facilities. Many also find it suitable for business travelers due to its well-equipped rooms and convenient setting. To enhance your stay, it is advisable to inquire about the specific amenities available in your apartment, particularly kitchenware, and to be mindful of potential noise from ongoing nearby construction or neighboring units. Additionally, confirming reception hours upon arrival can help manage expectations for support.

Facilities & Amenities
The hotel provides a range of facilities, including multiple swimming pools, with the highlight being the spectacular infinity pool on the 9th floor, offering panoramic sea views. A well-equipped gym and spa area are also available for guest use. Most guests appreciate the convenience of underground parking, which is often provided free of charge, and the availability of Wi-Fi throughout the property. However, some guests noted that the outdoor pools could be cold or become crowded. The spa facilities, including the sauna and jacuzzi, sometimes had limited availability or were not fully functional. While many apartments feature a kitchenette, guests frequently reported a lack of basic cooking utensils, pots, pans, or even a corkscrew, which was a common point of frustration.

Cleanliness & Room Comfort
Guests generally describe the rooms as spacious, clean, and featuring a modern design, often complemented by comfortable beds and stunning sea views from private balconies. However, a significant number of reviews highlighted a persistent and unpleasant sewage-like smell emanating from the bathrooms, which could permeate the entire apartment and detract from the overall experience. Another widespread complaint concerned low water pressure in showers and a considerable wait for hot water to become available. Noise was also a recurring issue, with guests reporting banging, creaking, and sounds from neighbors or pool pumps, indicating inadequate soundproofing between units. Some also noted minor maintenance issues like broken electrical outlets or stained carpets.

Dining & Food Quality
Most guests noted the absence of an on-site hotel restaurant or room service, which impacted convenience. Instead, breakfast is typically offered at a nearby partner restaurant, which received mixed feedback. While some found the breakfast to be satisfactory, many described the menu as limited and repetitive, with basic food quality that did not always justify the cost. Guests often expressed disappointment with the beverage options and reported instances of being charged for items they expected to be complimentary, leading to frustration. The lack of diverse dining options within the hotel premises meant guests often had to seek meals elsewhere, which was a common point of concern for those expecting comprehensive hotel services.

Location & Accessibility
The hotel boasts an excellent location directly on the beachfront, offering guests immediate access to the sea and promenade. It is also conveniently situated within walking distance of various restaurants and supermarkets, enhancing the convenience for guests. A significant advantage is the provision of underground parking, which is a valued amenity, offering secure and often free vehicle storage. However, many guests reported that the surrounding area is still under ongoing construction, leading to considerable noise, dust, and challenging road conditions with potholes and uneven surfaces. Some also found the area to be quite crowded and noted a lack of ramps for easy access with luggage or strollers, making navigation difficult.

Staff & Service
Most guests praised the staff for their friendliness, professionalism, and helpfulness, particularly highlighting the front desk team for their warm welcome and willingness to assist with various requests. The check-in process was often described as quick and efficient. However, a notable number of reviews expressed dissatisfaction with the reception hours, as it frequently closes early in the evening, leaving guests without immediate support for issues that arise. Some also reported negative check-in experiences, including long waits or unfulfilled promises for early access. There were also instances of perceived incompetence or rudeness from certain staff members, and concerns about overall management and consistency in service delivery.

Additional Information
Guests should be aware that the hotel often operates with a limited reception schedule, typically closing in the evening, which can impact immediate assistance for late arrivals or urgent needs. While the property offers access to a spa and gym, the gym has a late opening time in the morning, which may not suit early risers. Many apartments feature a kitchenette, but guests frequently find them lacking essential cooking utensils and coffee machines, requiring them to bring their own or purchase items. There are also reports of specific pool rules regarding outside food or drinks, and a general absence of room service or luggage car valet services, which some guests expected from a property of this caliber.