Alican 1 Hotel

The hotel's prime central location and exceptional value for money are consistently highlighted by guests, making it a popular choice for those visiting the city. It serves as an ideal base for sightseers eager to explore the city's attractions and for business travelers due to its convenient proximity to public transport. Many guests appreciate the helpful and friendly staff, and those who experienced renovated rooms found them to be well-decorated and neat, offering a comfortable stay. While the hotel provides a budget-friendly option, it's important for guests to manage expectations regarding the overall condition of some areas, as not all rooms have been updated. For families and couples seeking an affordable stay with convenient access to the city, the hotel's location is a significant advantage. To enhance your experience, guests are advised to inquire about recently renovated rooms and be aware of potential noise from nearby construction, which is a recurring theme in reviews.

Facilities & Amenities
Most guests found the hotel's air conditioning to be functional, providing comfort in the rooms. The presence of an elevator is appreciated, with some noting its classic, retro style, capable of accommodating a few people. However, several guests reported significant issues with the hotel's facilities. Many experienced a complete lack of hot water for showers, which was a major inconvenience, especially for those traveling with children. Problems with Wi-Fi connectivity in the rooms were also frequently mentioned, often requiring guests to use the internet in the corridor. Some rooms had broken door locks or balcony doors that could not close properly, raising security concerns. Additionally, the fridges in the rooms were often described as old and ineffective at cooling drinks or food.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is notably mixed. Some guests praised the renovated rooms as amazing, well-decorated, and neat, highlighting the comfortable beds and the benefit of daily cleaning with fresh towels. These rooms were often described as a good size, contributing to a pleasant stay. However, a significant number of reviews reported serious issues, with many rooms being described as dirty, messy, narrow, or smelly, sometimes due to drains not working properly. Recurring complaints included the presence of mould in bathrooms and other areas, and disturbingly, cockroaches in both rooms and bathrooms. Guests also noted stains on walls and a general need for fresh paint and renovation. Noise levels from the street were a frequent concern due to poor soundproofing or windows that could not close fully, impacting sleep quality. Some also mentioned insufficient lighting and old WC facilities.

Dining & Food Quality
Feedback regarding the hotel's breakfast offerings varied among guests. Some found the breakfast to be quite good, even describing it as amazing or delicious, and noted that it was sufficient. Others, however, characterized the breakfast buffet as basic or just okay, suggesting a lack of variety. There were also comments that the breakfast service ended early and that items were not always replenished, which could be inconvenient for some guests. Despite these differing opinions, the availability of breakfast is a consistent feature, providing a convenient start to the day for most visitors. The overall sentiment suggests that while the breakfast may not be a highlight for everyone, it generally meets basic expectations for a budget-friendly stay.

Location & Accessibility
The hotel's central location is overwhelmingly cited as its strongest asset, making it highly convenient for exploring the city. Guests consistently highlight its proximity to the metro station and tram station, with many attractions within walking distance. This makes it an excellent base for both sightseeing and commuting around the city, including easy access to the train station. However, this prime location comes with significant drawbacks. Many guests reported considerable noise from the busy road in front of the hotel, often exacerbated by windows that do not close properly, leading to disturbed sleep. A major recurring issue is the ongoing construction right next door or opposite the hotel, causing loud noise from concrete breakers and diggers throughout the day, starting as early as 8 AM. Parking is a mixed bag; while some guests were offered free parking or assistance with finding a spot, others were charged extra or found the available spaces inconvenient and narrow, despite online claims of free parking.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Many guests highlighted the reception staff as particularly accommodating, going above and beyond to assist with various requests. Examples include allowing early check-in without additional cost, offering breakfast upon early arrival, securing luggage after checkout, and even personally guiding guests to parking areas. Reviewers frequently mentioned the staff's smiling demeanor and their willingness to provide assistance when needed. While a few isolated incidents mentioned staff being unable to speak English or being perceived as rude in specific situations, the overwhelming majority of feedback emphasizes the staff's dedication to providing good service and ensuring a positive guest experience. The daily room cleaning and provision of fresh towels were also appreciated aspects of the service.

Additional Information
A significant and frequently mentioned concern is the ongoing construction adjacent to or across from the hotel, which generates considerable noise from early morning until late afternoon, potentially impacting guests' daytime comfort. While some guests found the soundproofing sufficient to mitigate night-time disturbances, others were significantly affected. Guests should be aware that the actual appearance of the rooms often differs significantly from online pictures, leading to disappointment for some. There were also reports of payment being taken upon check-in with no refunds offered, even when guests were dissatisfied with their room. On a positive note, the hotel offers flexible check-in options, allowing guests to access their rooms much earlier than standard times without extra charges, and provides a secure luggage storage facility. Its location is also convenient for those traveling by bus, with bus agencies nearby.