Alko Hotel Cotona

This modern hotel offers a delightful stay, distinguished by its inviting rooftop pool and jacuzzi area, providing a refreshing escape and scenic views. Its prime central location makes it an excellent choice for sightseers and couples eager to explore the vibrant city center, with easy access to nightlife and dining. Business travelers will also appreciate the comfortable accommodations and convenient setting. Guests consistently commend the hotel's cleanliness, the comfort of its spacious rooms, and the exceptional service provided by the staff. To enhance your experience, consider requesting a room located towards the back of the building for a quieter stay, and don't hesitate to consult the knowledgeable staff for local recommendations and assistance with planning your activities.

Facilities & Amenities
The hotel features a popular rooftop area complete with a pool and jacuzzi, offering a pleasant space for relaxation and a refreshing dip, though the pool is described as small. A bar is also available on the rooftop, providing drinks, although some guests noted its limited operating hours. The property is equipped with an elevator, ensuring convenient access to all floors. Rooms generally include air conditioning for comfort and a mini-fridge for convenience. While Wi-Fi is available throughout the hotel, some guests experienced intermittent connectivity in their rooms. The presence of a safe in the rooms adds to guest security, and a washing line in the bathroom is a thoughtful touch for travelers.

Cleanliness & Room Comfort
Guests consistently praise the spacious rooms and their impeccable cleanliness, often highlighting the comfortable king-sized beds and quality linens that ensure a restful sleep. The bathrooms are generally large, featuring good showers, though a few guests noted inconsistent hot water. While most rooms are described as quiet, particularly those located at the back of the building, some street noise can be expected due to the hotel's central location, especially during weekends. Isolated instances of maintenance issues, such as a leaking ceiling or mold, were reported, and a few guests found the view from their room to be unpleasant due to the presence of pigeons, impacting the overall aesthetic.

Dining & Food Quality
The hotel offers an included breakfast that is widely praised for being delicious and served a la carte with several generous options, including fresh fruit and juice. Many guests found the coffee to be good, though some suggested it could be improved or was bland. While the breakfast menu provides a good start to the day, some guests noted a lack of self-service options and occasional issues with food items being served cold. The hotel's restaurant primarily operates for breakfast, and the rooftop bar has limited hours, meaning other meals are typically sought at nearby establishments.

Location & Accessibility
The hotel boasts a central location, placing guests just a short walk from Parque de los Novios, a vibrant area teeming with restaurants and bars. It is also conveniently situated a few blocks from the marina and the beach, making it ideal for exploring the city's attractions on foot. While some guests observed that the immediate street might appear somewhat run-down, the area generally feels safe, even at night, due to its proximity to lively public spaces. Parking is available for guests, though it is external and incurs an additional cost.

Staff & Service
The staff consistently receives high praise for their friendliness, helpfulness, and professionalism, with many guests highlighting their exceptional attentiveness. They are noted for going the extra mile, assisting with transportation arrangements, providing valuable local recommendations, and helping to organize tours. The check-in process is described as quick and efficient. While one guest reported a significant issue with an overbooking situation, the staff member on duty handled it professionally by arranging alternative accommodation and covering transport, demonstrating a commitment to resolving problems and ensuring guest satisfaction.

Additional Information
The hotel maintains excellent security, with the front desk always staffed and the main door consistently locked, providing guests with peace of mind throughout their stay. A thoughtful amenity appreciated by many guests is the provision of towels for beach or tour use, adding convenience for those exploring the coastal areas or embarking on excursions. The property also features an elevator, which is a welcome convenience for easy access to all floors, including the popular rooftop area.