All Seasons Residence Hotel

The hotel offers a tranquil and luxurious retreat, distinguished by its boutique atmosphere and prime location at the foot of Vitosha Mountain, providing a peaceful escape from the city's hustle. It is an excellent choice for both leisure and business travelers seeking comfort and quiet, as well as sightseers interested in exploring the nearby historic Boyana Church and mountain trails. Guests consistently commend the hotel's exceptional cleanliness, comfortable accommodations, and the generally attentive service from the staff. For those who appreciate nature and a serene environment, this hotel is a perfect fit. To enhance your stay, consider requesting a room with a mountain view for a picturesque backdrop, and be aware that breakfast is made to order, which may require allowing extra time.

Facilities & Amenities
While some guests noted a lack of extensive spa or sports facilities, the hotel provides several appreciated amenities. There is a comfortable lounge area, often referred to as The View Point Cafe, which adjoins a reasonably well-stocked bar, offering a relaxing space for guests. The hotel also features secure car parking located at the rear of the building, which is a significant convenience for those traveling by vehicle. Additionally, external seating at the front offers a pleasant spot to enjoy a coffee. A notable and unique feature, particularly for families, is the presence of a dedicated children's corner, providing an adapted and appealing space for younger guests.

Cleanliness & Room Comfort
Guests frequently praise the hotel's commitment to cleanliness, describing rooms and bathrooms as spotless and well-maintained. The spacious rooms are often highlighted, featuring a modern design and comfortable furnishings. Many reviews commend the comfortable beds and pleasant bathrooms, which are well-equipped with necessary toiletries. However, some guests experienced issues such as a persistent cigarette smoke smell in their rooms, or found the air conditioning to be noisy or ineffective, leading to rooms being too warm. There were also isolated reports of a broken toilet, a noisy or unlit minibar, and concerns about sound insulation between rooms, with some guests hearing noise from neighbors. A few guests also mentioned the absence of a kettle or tea/coffee making facilities in the room.

Dining & Food Quality
Feedback on dining experiences is mixed, particularly regarding breakfast. Most guests found the breakfast to be tasty and well-prepared, noting that it is made to order rather than a buffet, which some appreciated for its freshness. However, many expressed disappointment with the limited options available, the slow service, or the perceived poor quality of certain ingredients like ham and cheese. The hotel's restaurant, which features Georgian cuisine, received varied reviews. While some guests enjoyed the delicious food and atmosphere, others found the dishes to be bland, tasteless, or even inedible, with some ingredients appearing to be of low quality. A significant concern for several guests was the allowance of smoking inside the restaurant, which deterred them from dining there again.

Location & Accessibility
The hotel boasts an excellent and tranquil location at the foot of Vitosha Mountain, offering a peaceful retreat away from the city's central rush. Its elevated position provides clearer air and cooler temperatures, especially during summer. Guests appreciate its close proximity to the historic Boyana Church and various hiking trails, making it ideal for nature enthusiasts and sightseers. While not in the city center, the hotel is conveniently located near several good local restaurants and is on a bus route into town. The airport is accessible by taxi, with travel times varying. The hotel also offers secure parking, which is a significant advantage for guests traveling by car, though some noted the road leading to the hotel could be a bit challenging at night.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentive service. Many guests highlighted the professional and open-hearted demeanor of the reception team, contributing to a welcoming atmosphere. The check-in process is generally described as efficient, and staff are often commended for their willingness to accommodate guest requests. However, some guests reported instances of staff being less personable or appearing disinterested, particularly during check-out or when addressing issues. There were also comments about insufficient staff at times, and a lack of English-speaking personnel in the restaurant, which led to communication difficulties for some international visitors.

Additional Information
A recurring issue mentioned by several guests was the hotel experiencing water supply cuts for extended periods, causing significant inconvenience. Another point of contention for some guests was the allowance of smoking inside the restaurant, which negatively impacted their dining experience and overall comfort. While the hotel is generally well-regarded, some guests felt that its advertised star rating did not fully align with the level of services and amenities provided, particularly noting the absence of a laundry service and a lack of evening service at the bar.