Alpenhotel Weiherbach Berchtesgaden

The hotel offers a serene retreat, distinguished by its tranquil natural setting with stunning mountain views and a well-regarded indoor pool and wellness area, making it an ideal choice for hikers and outdoor enthusiasts seeking relaxation after exploring the Bavarian Alps. Its consistent cleanliness and spacious rooms are frequently highlighted by guests. The hotel is particularly well-suited for couples and families looking for a peaceful base to explore the Berchtesgaden region, offering a blend of comfort and accessibility to nature. Many guests praise the rich breakfast buffet and the generally friendly atmosphere. To ensure a smooth stay, guests should be mindful of the hotel's specific check-in and check-out times, and be prepared for a somewhat steep but scenic walk if heading into town on foot. Utilizing the provided public transport pass can also enhance the experience.

Facilities & Amenities
Guests highly value the hotel's comprehensive wellness area, which includes a well-maintained indoor pool that is often praised for its cleanliness, though some find the water temperature a bit cool for prolonged lounging. Complementing the pool are a sauna, infrared cabin, and steam bath, providing ample opportunities for relaxation after a day of activities. Some guests noted an additional charge for the jacuzzi within the wellness area. The hotel also offers a pleasant garden with loungers for outdoor relaxation and enjoys ample free parking directly on-site, which is a significant convenience. While Wi-Fi is available, some guests reported it could be unstable or weak in certain areas. For convenience, chilled drinks are available for purchase in the hallway. It is important to note that the hotel does not offer dinner service.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its exceptional cleanliness, with guests frequently describing rooms and common areas as spotless and well-maintained. Many rooms are noted for being spacious and comfortable, often featuring a balcony that provides pleasant views of the surrounding landscape. While some rooms have been recently renovated with modern touches and spacious bathrooms, a few guests observed that some furniture or decor might appear a bit dated. The beds are generally found to be comfortable, ensuring a restful night's sleep, though a small number of reviews mentioned mattresses feeling too soft or worn. Guests typically report quiet rooms, contributing to a peaceful stay, though a few noted minor noise levels from adjacent rooms. Some apartments also feature a well-equipped kitchenette, adding convenience for longer stays.

Dining & Food Quality
The breakfast buffet is a consistent highlight for many guests, frequently described as excellent, rich, and varied, offering a wide selection of fresh and appealing options. Guests particularly appreciate the food quality and the attentive service, with staff ensuring the buffet is continuously replenished. The spread typically includes a variety of breads, cold cuts, cheeses, fresh fruit, yogurt, and cereals. The availability of freshly prepared eggs, made to order, is a popular feature, allowing guests to choose between scrambled or fried eggs. While the breakfast is highly praised, some guests noted that the service concludes relatively early, typically by 9:30 AM, which might be a consideration for late risers. It is important for guests to be aware that the hotel does not offer dinner service, requiring them to dine outside the premises for evening meals.

Location & Accessibility
The hotel boasts a quiet location nestled in a green, rural setting, offering stunning mountain views that contribute to a peaceful and relaxing atmosphere. While slightly outside the immediate town center, it serves as an excellent base for exploring the Berchtesgaden region and beyond. Berchtesgaden town is accessible via a scenic walk, typically taking 15-20 minutes, though guests should be prepared for a steep walk both to and from the town, which can be challenging with luggage or for those with mobility issues. A convenient bus stop is located nearby, and guests often benefit from a complimentary public transport pass, making it easy to reach attractions like Königssee or the Jennerbahn. The hotel also provides ample free parking directly on-site, accommodating guests traveling by car.

Staff & Service
Most guests praise the friendly staff and helpfulness of the owners, highlighting their attentiveness, willingness to provide excursion tips, and overall welcoming demeanor, contributing to a pleasant, family-run atmosphere. However, a notable number of reviews describe interactions with the owners as strict, uncommunicative, or even combative, particularly concerning hotel policies. The check-in process is a frequent point of contention, with a very strict window (typically 2-6 PM) and reports of inflexibility for late arrivals, sometimes resulting in luggage being left outside. Similarly, the early check-out time (10 AM) is often mentioned as inconvenient. Despite these concerns, housekeeping is consistently praised for its thoroughness and daily tidying, ensuring rooms remain clean and comfortable throughout the stay.

Additional Information
Guests should be aware of several strict hotel policies that are frequently highlighted in reviews. These include a very narrow check-in window and an early check-out time, with reports of significant inflexibility and potential additional charges for non-compliance. Some guests also noted a required cash deposit upon arrival, accompanied by warnings about further fees for room condition or smoking. While the wellness area is appreciated, amenities like bathrobes and slippers are not provided in rooms and may incur a rental fee or deposit. There are also recurring mentions of Wi-Fi limitations, with connectivity sometimes being unstable or non-existent in rooms. A significant number of guests reported issues related to booking platform discrepancies, including unexpected charges for children or difficulties with communication and invoice retrieval after departure.