Ambassador Plaza Hotel

This hotel is highly regarded for its prime location near the beach and town center, offering guests convenient access to both relaxation and local attractions. Its all-inclusive concept, featuring a private beach area with complimentary amenities, stands out as a signature feature, making it an appealing choice for leisure travelers and couples seeking a hassle-free vacation. The hotel consistently receives praise for its diverse and high-quality dining options, alongside generally positive feedback regarding cleanliness and staff helpfulness. For those prioritizing easy access to the sea and evening entertainment, this hotel is a strong contender. To make the most of your stay, guests recommend arriving early at the beach to secure sunbeds due to limited space, and considering a room in one of the quieter, non-main buildings for a more peaceful experience.

Facilities & Amenities
Guests have mixed experiences with the hotel's facilities. While the swimming pool is generally well-regarded and considered a pleasant area, some guests noted that its operating hours are limited. A significant point of contention is the Wi-Fi, which is paid and often restricted to a single device, leading to frustration for many. Air conditioning in rooms was a recurring issue for some, with units being old or not powerful enough, especially in warmer weather. The bar offers a good selection of drinks, though some found the music volume excessive at times. The gym facilities received negative feedback, with reports of broken or non-functional equipment, limiting its utility for guests seeking to maintain their fitness routines.

Cleanliness & Room Comfort
The hotel generally maintains a high standard of cleanliness throughout its premises, with many guests commending the diligent cleaning staff. However, room comfort and specific cleaning practices within the rooms receive mixed reviews. While some guests found their rooms modern and clean, others reported issues such as shabby or very dark rooms, and some main building rooms were significantly smaller than expected. Beds were a frequent point of concern, with some described as uncomfortable, broken, or poorly configured (e.g., two beds of different heights pushed together). While towels and trash were changed daily, some guests noted infrequent changes of bed linen and a lack of thorough cleaning, such as mirrors or windows not being cleaned for extended periods. Noise levels from emergency exits or reception areas were also mentioned by a few guests.

Dining & Food Quality
The hotel's dining experience is a significant highlight for many guests, with the buffet often described as varied, delicious, and akin to a restaurant experience. Lunch and dinner selections consistently receive high praise for their quality and diversity, including tasty fish, meat, and a wide array of fresh greens and national dishes. The chef is frequently commended for the excellent food. However, feedback on breakfast is more mixed, with some guests finding it less appealing or noting a limited selection of meat dishes. While the overall food quality is considered very good for a four-star hotel, some guests mentioned a predominance of white meat options like chicken and turkey, and a few found the food to be bland or repetitive after several days.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for guests. It is situated on the first line, offering very close proximity to the beach, typically just a 3 to 5-minute walk. Beyond the beach, the hotel is centrally located within the town, placing guests within a 5-minute walk of the town center, including shops, pharmacies, and ATMs. This makes it ideal for evening strolls and accessing local amenities. While some of the hotel's buildings are near a noisy street, others are set back in quieter areas, providing a more peaceful environment. The hotel's location also offers easy access to evening entertainment options in the vicinity.

Staff & Service
The staff at the hotel generally receives positive feedback for their friendliness and helpfulness. Many guests highlighted the reception staff for their ability to speak multiple languages, including Russian, and their efficiency in resolving issues and facilitating early check-ins when possible. The cleaning ladies are frequently praised for their positive demeanor and diligent work. However, there are notable inconsistencies in service. Some guests experienced communication difficulties due to staff's limited English proficiency. Furthermore, the spa staff received significant negative feedback for being overly pushy and having poor manners. Issues were also reported regarding the reception manager's professionalism and the lifeguard's attentiveness, with some guests feeling that certain staff members were more interested in personal activities than their duties.

Additional Information
A significant and recurring issue highlighted by guests is the hotel's beach area. It is described as very small and often overcrowded, with sunbeds placed extremely close together, making it difficult to move. Guests frequently report that sunbeds are occupied very early in the morning, making it challenging to find available spots after breakfast. The beach towels provided by the hotel were also a point of frustration, with reports of the hotel running out of towels frequently and reception offering no solutions. Guests should also be aware that the "Do Not Disturb" signs on rooms were sometimes ignored by cleaning staff. While the beach bar offers complimentary drinks and snacks, some guests noted that only water and tea were free, with other beverages incurring a charge.