Amber Lombok Beach Resort

This resort offers a truly memorable escape, distinguished by its stunning beachfront location that provides a sense of a private paradise, ideal for those seeking tranquility and relaxation. Guests consistently praise the hotel's serene atmosphere, beautiful design, and the exceptional friendliness of its staff. It is particularly well-suited for couples desiring a romantic and peaceful getaway, and for families who appreciate the kid-friendly environment and spacious accommodations. The resort's commitment to creating a calm and intimate setting makes it a perfect choice for unwinding. To enhance your stay, consider renting a scooter from the hotel to explore nearby attractions, as the resort is quite secluded, and be prepared to fully embrace the peaceful, secluded ambiance.

Facilities & Amenities
The resort boasts a variety of well-maintained facilities designed for guest comfort and enjoyment. The main pool is a central feature, often described as beautiful and clean, though some guests note it can get busy. Many rooms offer access to shared pools, which are appreciated for their convenience and privacy. For those seeking more exclusivity, private pool villas are available and highly praised. The spa is consistently recommended for its rejuvenating treatments and reasonable pricing, though booking slots can be limited. While a gym is present, some guests found its equipment limited or in need of repair, with issues like a non-functioning treadmill. Free Wi-Fi is available, though its signal can be inconsistent in some areas.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean, spacious, and well-maintained, contributing to a comfortable stay. The beds are frequently described as very comfortable, ensuring a restful night's sleep, though a few guests found the pillows too thick. Many appreciate the effort to manage mold, noting its absence. However, some reviews mention signs of wear and tear in older rooms, particularly in the bathroom, with occasional reports of unpleasant smells or drainage issues. Linens and towels, while clean, are sometimes noted as worn or discolored. Some ground-floor rooms may experience noise from guests above or foot traffic, and a few guests reported issues with hot water availability.

Dining & Food Quality
The resort's restaurant is a significant highlight, offering a beautiful beachfront setting with stunning views, especially during sunset. The food quality is consistently praised as delicious, fresh, and varied, with many guests enjoying both local and international dishes. Breakfast is often described as excellent, featuring a mix of buffet options and à la carte choices, though some guests desired more variety or found the coffee service slow. Specific dishes like beef rendang, tuna steak, filet mignon, lamb chops, and chicken burger receive high recommendations. The resort also offers a happy hour with discounted drinks. While the food is generally well-regarded, some guests noted that portions can be small, and a few found the breakfast selection somewhat limited.

Location & Accessibility
The resort's location is a defining characteristic, situated on a secluded and pristine beach that offers a peaceful escape from crowds. This remote setting is ideal for relaxation but means it is quite a distance from major towns like Kuta or the harbor, typically requiring a 40-minute drive. Guests appreciate the ability to rent scooters directly from the hotel to explore nearby beaches like Selong Belanak, which is about a 10-minute drive away and popular for surfing. However, public transport options like Gojek or Grab are not available in the area, making hotel-arranged transport or scooter rental essential. The tranquil surroundings are enhanced by unique sightings, such as water buffalos casually grazing on the beach.

Staff & Service
The staff at the resort consistently receives overwhelming praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight their warm greetings, constant smiles, and willingness to go above and beyond to ensure a pleasant stay. The check-in process is generally smooth, and staff are responsive to requests, often communicating efficiently via WhatsApp. Housekeeping is noted for keeping rooms spotless, and the restaurant staff are commended for their excellent service and recommendations. While the vast majority of feedback is positive, a few guests perceived an inconsistency in service, feeling that foreign guests received warmer treatment than local visitors. Some also noted a lack of acknowledgment for special occasions like honeymoons.

Additional Information
The resort offers live music in the evenings at the restaurant, creating a pleasant ambiance for dining. Guests appreciate the pet-friendly policy, though finding suitable outdoor areas for pets can be a challenge. The hotel's commitment to a "gogreen" concept means that toiletries are not intended to be taken home, and hotel sandals are not provided. Some guests noted the absence of a complimentary water dispenser, which they would have appreciated given the remote location. While the resort offers a tranquil environment, some guests mentioned that the pool area can become quite lively with children, and there were occasional reports of staff working outside rooms without prior notice.