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Ana y José Charming Hotel & Spa (Tulum, Mexico)


Ana y José Charming Hotel & Spa (Tulum, Mexico)

About Ana y José Charming Hotel & Spa

Ana y José Charming Hotel & Spa is four-star rated and set in lush, green, beachfront surroundings. Tulum is approximately five miles away. The 24 stylish suites at Ana y José Charming Hotel & Spa include king-size beds, air conditioning and ceiling fan. Traditional in style and with a thatched roof, the accommodation also features free Wi-Fi, Nespresso coffee machine, sitting area and a terrace with garden views. The private bathroom includes a hairdryer. Upgrades have sea views and a hot tub. Parking is free and facilities and services include an outdoor pool, self-laundry, concierge, spa, solarium and airport shuttle. Breakfast is complimentary and there is a bar and covered outdoor restaurant for later dining. Featuring Mayan cuisine, there is an emphasis on fresh local ingredients and freshly caught fish. Room service is available. Activities, include diving and windsurfing and the popular Ziggy Beach, are nearby. The underwater cave system of Sistema Sac Actun is approximately seven miles away.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Rating overview

  • Location
    Excellent  9.1 / 10
  • Rooms
    Very good  8.1 / 10
  • Service
    Very good  8.4 / 10

Positive Reviews


A magical setting.

The gardens and grounds are spectacularly beautiful and enhanced by the infinity pool. Pure magic. The beach is a few steps away and there’s direct access, so you can easily enjoy a leisurely swim in the Caribbean.


Fabulous food.

You can bid that promised diet goodbye ... and accompany it with a Mexican Wave! The food is in keeping with the setting and is incredibly appetising. Breakfast, in particular, is a real daily treat.


Wonderful staff and accommodation.

Very friendly and attentive, members of staff play a prominent role in the overall enjoyment of your stay here. Rooms are just a few steps from the beach and benefit from a refreshing sea breeze. Air conditioning is essential and Wi-Fi is now required by many. Both work perfectly.

Negative Reviews


Plumbing problems … even in Paradise!

The rainfall shower is impressive and wonderfully relaxing – when it works! You can go for days on end without the reasonable luxury of a hot shower.


All is perfect – except on Sundays.

Everything runs like clockwork and members of staff work their socks off to ensure that you enjoy your stay to the full. Apart, that is, from Sunday when everything seems to grind to a halt and levels of service - particularly catering- take a plunge.


Water problems.

Tap water is very suspect and of course, it is used a lot for cleaning and washing up. Drink only bottled water, beer etc; and get those vaccinations before you arrive. You can’t always just go down the access path to the beach and jump in. There’s a massive build-up of seaweed, so you’ll probably need to walk further along the beach to find a clear section.

All amenities

Property amenities
  1. Arcade/Video games
  2. Entrance hall/lobby
  3. Express check-in
  4. Gym
Wellness / Spa
  1. Massage
  2. Solarium
  3. Hot tub
Room amenities
  1. Balcony (upon inquiry)
  2. Shower
  3. Ironing board
  4. Openable windows
Sports facilities
  1. Bike rental
  2. Fitness
  3. Surfing
  4. Yoga
For children
  1. Playground
Theme / Type
  1. Eco-friendly hotel

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00


Carretera Cancún-Tulum Bocapaila Km. 7 , 77780 , Tulum , Mexico
Telephone: +52(998)8805629 | Fax: +52(998)8806021 | 

Frequently Asked Questions about Ana y José Charming Hotel & Spa

  • Is there a pool area at Ana y José Charming Hotel & Spa?

    Yes, Ana y José Charming Hotel & Spa offers 2 pool areas.

  • Are pets allowed at Ana y José Charming Hotel & Spa?

    No, Ana y José Charming Hotel & Spa doesn’t allow pets.

  • Is parking available at Ana y José Charming Hotel & Spa?

    No, Ana y José Charming Hotel & Spa doesn’t provide parking.

  • What time is check-in and check-out at Ana y José Charming Hotel & Spa?

    Check-in at Ana y José Charming Hotel & Spa is available from: . Check-out time is by .

  • Where is Ana y José Charming Hotel & Spa located?

    Ana y José Charming Hotel & Spa is located in Carretera Cancún-Tulum Bocapaila Km. 7, 77780, Tulum, Mexico.

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