APA Hotel Roppongi SIX

The hotel offers a compact yet highly functional urban stay, characterized by its well-designed rooms and a comprehensive array of amenities that cater to the needs of modern travelers. It is particularly well-suited for solo travelers, business travelers, and tourists who prioritize a convenient location and efficient facilities over expansive living spaces, as guests often spend their days exploring the city. The hotel consistently receives praise for its cleanliness and the comfortable beds that ensure a restful night. While the staff service receives mixed feedback, many guests highlight their helpfulness. To maximize your stay, be prepared for the typically small room sizes common in the city, and allocate extra time for elevator waits, especially during peak hours, as the hotel's multi-tower structure can lead to congestion.

Facilities & Amenities
Guests frequently commend the hotel for its comprehensive facilities and amenities, which enhance the convenience of their stay. Each room is thoughtfully equipped with a universal socket, a mini-fridge, and a large television, while free Wi-Fi is consistently available. The hotel also provides practical on-site conveniences such as a mini supermarket, vending machines, an ice machine, and a microwave for guest use. For personal comfort, robes and slippers are supplied, and complimentary toiletries are replenished daily. However, a recurring point of concern is the limited number of elevators, with only one typically serving each building, leading to significant wait times, particularly during busy periods. Additionally, the centralized air conditioning system is often noted, as it does not allow for individual room temperature control, which can be an inconvenience for some guests.

Cleanliness & Room Comfort
The hotel generally maintains a high standard of cleanliness, with many guests appreciating the tidy rooms and fresh towels provided daily. The comfortable beds are a consistent highlight, ensuring a good night's sleep, and the hot water supply is reliable with good pressure. The clever use of space under the bed for luggage storage is particularly valued, helping to mitigate the challenge of the tiny room size, which is a frequent observation. Despite the overall cleanliness, some guests have noted minor issues such as dust on surfaces or mildew in shower grout. A significant point of mixed feedback relates to the centralized air conditioning, which can make rooms feel stuffy or too warm, as individual temperature adjustments are not possible. Furthermore, the bathrooms are often described as very small, resembling those found on cruise ships, and some guests have reported hard pillows.

Dining & Food Quality
The hotel's breakfast service receives generally positive feedback, with many guests finding it to be good value and generous. The buffet offers a good variety of options, including both Japanese and Western dishes, with specific mentions of tasty dumplings, pizza, fried chicken, and bean sprouts. The servers in the breakfast area are often praised for their welcoming and attentive demeanor. However, a common complaint revolves around the small size of the breakfast area, which can become very crowded, leading to long waits for tables, especially during peak hours. Some guests have also noted that popular items like bread and coffee can run out quickly, and a few found the overall food quality to be inconsistent or lacking vegetarian options.

Location & Accessibility
The hotel's location is a significant draw for many guests, offering easy accessibility to various parts of the city. It is conveniently situated very close to train stations, including Roppongi Itchome, which provides access to multiple subway lines within a five-minute walk. A bus stop directly in front of the hotel offers a straightforward route to popular areas like Shibuya. Guests appreciate being within walking distance of numerous restaurants and cafes, as well as 7-Eleven and Family Mart convenience stores. While generally considered a central location for exploring Tokyo, some guests note that reaching certain main stations can involve an uphill walk. Additionally, the hotel's proximity to a busy highway can result in noticeable traffic noise if windows are opened, and parking is described as limited and potentially expensive.

Staff & Service
Feedback on the hotel's staff and service is notably mixed, though many guests highlight instances of friendly staff who are helpful and attentive. The check-in process, while designed for efficiency with self-service machines, is frequently described as slow, complicated, or impersonal by some, leading to frustration. While some staff are praised for their excellent customer service, others are perceived as unhelpful, rude, or dismissive, particularly when guests encounter issues or seek local information. There are also mentions of limited English proficiency among some staff members, which can hinder communication. Concerns have been raised regarding unauthorized room entry by cleaning staff and the mishandling of personal belongings, indicating inconsistencies in service protocols.

Additional Information
Guests should be aware of several important operational details that impact their stay. The check-out time is strictly 10:00 AM, which some guests find to be early, and the hotel's luggage storage policy is generally limited to the day of check-in or check-out, with strict rules against multi-day storage. The cleaning policy stipulates that rooms are serviced every three days unless a specific request is made, which can be confusing for some visitors. The hotel's unique structure, comprising multiple interconnected towers, can initially be disorienting for guests trying to navigate between buildings or locate specific facilities. Furthermore, the hotel features a small waiting area rather than a traditional spacious lobby, and the single elevator per building can lead to significant wait times, especially during peak hours.