Aparthotel Comtat Sant Jordi

This aparthotel offers a memorable stay, particularly for its direct access to beautiful coves and a welcoming atmosphere that caters well to families and couples seeking a tranquil retreat. Its signature feature is the blend of convenient location with a relaxed environment, making it an ideal choice for those who enjoy coastal walks and easy beach access. Guests frequently highlight the attentive staff and the overall family-friendly vibe. While some aspects of the property are undergoing renovation, the hotel strives to provide a comfortable experience. For sightseers, the proximity to the town center and scenic paths is a significant advantage. To enhance your visit, consider requesting a recently renovated room for a more modern experience, and be prepared for a potentially lengthy check-in process during peak times.

Facilities & Amenities
The aparthotel features a swimming pool area that is generally appreciated, though some guests noted issues with its cleanliness and the condition of sun loungers, with many being broken or reserved early. A children's pool is also available. While a shop and bar are on-site, providing convenience for quick purchases and refreshments, the Wi-Fi connectivity is a frequent point of concern, often being unreliable or unavailable in the rooms, forcing guests to rely on common areas for internet access. The kitchenettes in the apartments are equipped, but some guests found them lacking essential utensils like strainers or bottle openers, requiring them to purchase items or make do.

Cleanliness & Room Comfort
Feedback on cleanliness and room condition is mixed, largely depending on whether guests received a renovated or older apartment. Many guests reported issues with older units, describing them as dated, run-down, and showing signs of wear such as mold, dust, and damaged furniture. Some even noted a persistent tobacco smell or humidity issues. Conversely, those in renovated apartments praised their modern design and comfort. Beds received varied comments, with some finding them comfortable and others complaining about feeling springs. Noise levels from other guests or poor sound insulation were also mentioned as a concern, impacting sleep quality. In-room amenities like air conditioning were generally functional, but some found the bathrooms to be old or lacking basic toiletries.

Dining & Food Quality
The dining experience at the aparthotel receives mixed reviews. The buffet is often described as having limited variety and being repetitive, with some guests finding the food quality to be basic or poor, particularly for breakfast. Common complaints include cold food and a lack of fresh options. However, other guests found the food to be acceptable for the price, with some praising the dinner options and overall value. The restaurant and bar areas are available for meals and drinks, and some guests highlighted the pleasant atmosphere and service provided by the restaurant staff.

Location & Accessibility
The aparthotel boasts an excellent central location, offering easy beach access to several beautiful coves like Cala del Pi and Cala Belladona, which are just a few minutes' walk away. Guests appreciate the quiet surroundings, providing a peaceful escape while still being within walking distance (about 10-15 minutes) of the main town of Platja d'Aro and its shops, restaurants, and attractions. Parking is a recurring topic; while the hotel offers paid on-site parking, it is often full, and finding free street parking nearby can be challenging, especially during high season.

Staff & Service
The staff generally receives positive feedback for their friendly and attentive service, particularly the restaurant staff who are often highlighted for their helpfulness and pleasant demeanor. However, experiences with reception staff are more varied; some guests reported long wait times during the check-in process, while others found certain receptionists to be unhelpful or to have communication difficulties. Despite these isolated issues, many guests felt well-cared for and appreciated the overall willingness of the team to assist with requests and resolve problems.

Additional Information
Guests should be aware of a security deposit, typically 100 euros, which is required upon arrival and can sometimes lead to delays or issues with refunds. The check-out policy is quite early, usually by 10:30 AM, with additional fees for late departures, which some guests found inconvenient. The hotel has a pet-friendly policy, though some guests noted restrictions on where pets could be taken within the property. The animation program offers activities, particularly for children, but some guests found the evening entertainment to be loud or repetitive, and occasionally geared towards specific nationalities.