Positive Reviews
positive:
A great location
This centrally located hotel is in the heart of Glasgow and within walking distance of many theatres, lots of restaurants, bars, shops and plenty of nightlife. Most of the city’s must-see attractions are either within walking distance or a short drive away.
positive:
Customer service is outstanding
Great customer service is the hallmark of the professional, multilingual staff at this hotel. They’ll do their best to accommodate special requests and are happy to help you with reservations, restaurant suggestions and directions to local shopping, entertainment venues and must-see attractions in the area.
positive:
The guest rooms are well-appointed and clean
The well-appointed guest rooms paired with super comfortable beds make your stay a relaxing one. Extra amenities like lots of electrical outlets, bottled water and Elemis toiletries make you feel really taken care of.
Negative Reviews
negative:
Standard guest rooms are small
The standard guest rooms are on the small side here. This could be problematic for those who are travelling with a lot of luggage or who need extra room to manoeuvre.
negative:
There’s not much storage
The storage is tight in the guest rooms here which could be problematic if you’re booked for a long stay or are travelling with a lot of luggage. In addition, there are no towel bars in the bathrooms for damp towels.
negative:
Things can get noisy
Because this hotel is in the heart of the city there can be a lot of traffic noise, as well as noise from bars and passers-by, which could keep you awake at night.