Hotel Pension Arenberg hotel offers historic charm and a central location, 15 k.m from Vienna airport. Featuring complimentary breakfast and room service, guests are situated in close proximity to the Kalverstraat shopping district. Rooms are comfortably equipped with satellite TV and a direct dial phone in addition to a safe and hair dryer. Several data ports and an alarm clock can also be found. A laundry facility is available to guests and a concierge service can help you get acquainted with the city. Start your day with a free newspaper. A selection of restaurants are right outside the doorstep, one of which is Le Loft, serving up modern cuisine with views of the Danube river. Or try Restaurant Hinterholz for traditional Viennese dishes. Take a stroll to leafy Stadtpark, ten minutes away, or stop by St. Stephen's Cathedral, a 15-minute walk from Hotel Pension Arenberg hotel.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
One of the main draws of this hotel is its location. It boasts an enviable city centre location and the river is just outside. The subway is close by where you can get almost anywhere in a short amount of time. There is also a shopping centre nearby, perfect if you like to indulge in some retail therapy.
Some of the room rates for this hotel include breakfast and there is plenty on offer so everyone can find something to eat. There are a variety of eateries in the immediate vicinity should you wish to venture out of the hotel for something to eat.
The rooms are a decent size with a desk, television, telephone and comfortable bed.
One of the key issues here is a lack of attention to detail and an attitude of “that will do”. Complaints include king size beds actually being two singles pushed together; rooms not being cleaned properly after previous occupants and credit card details being left out in the open.
There are mixed reviews of the customer service offered here and it seems superficially staff are friendly but should things go wrong or things deviate from the norm they simply cannot handle it. Complaints include queuing for an hour to check in, rude management escalating situations instead of dealing with them, last minute cancellations to bookings and putting guests up in alternative accommodation due to having no rooms left available.
Due to its location street noise maybe heard in some of the guestrooms. If you are a particularly light sleeper then you may wish to request a quiet room.
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