Arethusa Hotel

This hotel is highly regarded for its central location, placing guests within easy reach of Athens' most iconic landmarks and vibrant areas. Its signature feature is the stunning rooftop views of the Acropolis, which many guests enjoy. The hotel is an excellent fit for sightseers and solo travelers who prioritize accessibility to attractions and public transport, as well as business travelers needing a convenient base. Couples also find it suitable for exploring the city. Guests consistently praise the hotel's cleanliness and the general comfort of the beds. To ensure a quieter stay, consider requesting a room on a higher floor or one that does not face the main street, as some guests noted street noise. Additionally, be aware that the hotel has undergone or is currently undergoing refurbishment in certain areas.

Facilities & Amenities
The hotel provides essential amenities for a comfortable stay. Guests have access to two elevators, though many note they are quite small and can be slow or rickety, sometimes needing renewal. Free Wi-Fi is generally available and strong throughout the property, allowing guests to stay connected. In-room amenities often include a kettle, mini-fridge, safe box, and sometimes a Nespresso coffee machine, bathrobe, and slippers, adding to guest convenience. The lobby area is described by some as small, and it has been subject to renovation works. While a bar is present, some guests were disappointed to find it closed on certain days, such as Sundays.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its high standards of cleanliness, with rooms being described as spotless and well-maintained by housekeeping. The beds are generally found to be comfortable, though a few guests had preferences for softer or firmer mattresses. Room sizes vary, with some guests finding them spacious, while others describe them as compact. A recurring theme is the small size of the bathrooms, which many guests found to be dated or worn, with some mentioning awkward toilet placement or the lack of a proper shower cabin (often having only a curtain). Noise levels are a significant concern for many, with reports of street noise, thin walls allowing sound from hallways and neighboring rooms, and occasional machine noise from air conditioning units or elevators. Some guests also reported a smell of cigarette smoke through the air conditioning vents.

Dining & Food Quality
The hotel offers a breakfast buffet that receives mixed but generally positive feedback. Many guests appreciate the variety of food options available, describing it as fulfilling and adequate, with prompt table cleaning even during busy times. The coffee machine with various choices is also a highlight for many. However, some guests noted that the hot food items, such as eggs and sausages, could often be warmer. While the breakfast is considered sufficient for a three-star hotel, some reviews suggest it could benefit from more fresh fruit or a wider selection to enhance the overall experience.

Location & Accessibility
The hotel's central location is its most celebrated feature, making it exceptionally convenient for exploring Athens. It is situated just a few minutes' walk from Syntagma Square, providing easy access to the metro station and the airport bus (X95). Guests can easily walk to major attractions such as the Acropolis, Plaka, and Monastiraki, as well as the popular Ermou Street for shopping and dining. The surrounding area is bustling with numerous cafes, restaurants, and shops. While the location is superb for pedestrian access and public transport, guests arriving by car might find parking difficult to locate.

Staff & Service
Feedback regarding the staff and service is mixed. Many guests praise the staff for being friendly, helpful, professional, and attentive, particularly highlighting their willingness to provide advice, arrange taxis, and accommodate requests like early check-ins or late check-outs. The check-in process is often described as quick and efficient. Housekeeping staff are also commended for their thoroughness. However, some guests reported negative experiences, describing certain staff members as unwelcoming, bothered by questions, or even rude, particularly at the reception or during breakfast service. Despite these isolated instances, many guests feel the staff's overall commitment to service contributes positively to their stay.

Additional Information
Guests should be aware that the hotel has been undergoing refurbishment and construction works in various areas, including the lobby and some floors. While some rooms have been nicely renovated, the ongoing work has led to construction noise for some guests, which was not always communicated in advance. The hotel offers luggage storage in the basement, with options for both paid lockers and unmanned storage. Some guests noted that the hotel, despite recent renovations, still retains an older feel in certain parts.