Art Deco Imperial Hotel

The hotel offers a truly memorable experience, distinguished by its stunning Art Deco architecture and the iconic Cafe Imperial, which serves as both a culinary highlight and a visual masterpiece. Guests consistently praise the hotel's spacious and impeccably clean rooms, along with the attentive and professional staff who contribute significantly to a positive stay. Its central location in Prague's Old Town makes it an ideal choice for sightseers eager to explore the city's main attractions on foot, as well as for business travelers seeking convenience and comfort. Couples celebrating special occasions often find the elegant ambiance perfect for a romantic getaway, while families appreciate the comfortable accommodations. To make the most of your visit, it is highly recommended to book a table at the popular Cafe Imperial in advance, especially for dinner, as it is frequently fully reserved. Additionally, if quiet is a priority, consider requesting a room away from the street to minimize potential tram noise.

Facilities & Amenities
Guests generally find the hotel's facilities to be well-maintained and convenient. The hotel features a Fitness & Spa Club which includes a sauna and a steam bath, providing options for relaxation and wellness, though some guests noted these areas are quite small. Massages and personal trainers are also available for those seeking additional services. The presence of elevators ensures easy access to all floors. A beverage station in the lobby offers coffee and water, adding a thoughtful touch for guests. For those with late departures, a luggage room is available for secure storage. While Wi-Fi is provided throughout the hotel, some remote workers found the connection to be weak and slow, suggesting it might not be ideal for intensive online tasks.

Cleanliness & Room Comfort
The hotel receives widespread acclaim for its spotless cleanliness and the overall comfort of its accommodations. Rooms are consistently described as spacious, well-appointed, and very clean, often featuring high ceilings and large windows that enhance the sense of luxury. The beds are frequently praised for being comfortable, ensuring a restful night's sleep, though some guests found pillows to be too soft or mattresses too firm. Bathrooms are typically large, equipped with both a tub and a separate shower, along with ample towels and a hairdryer. In-room amenities include an iron and board, a safe, a kettle with tea and instant coffee, and often a coffee maker. While most rooms are quiet, some guests noted street noise or tram noise, particularly in rooms overlooking the street. A few isolated comments mentioned dim lighting or generator noise, but these were not widespread issues.

Dining & Food Quality
Dining at the hotel, particularly at the renowned Cafe Imperial, is a significant highlight for many guests. The breakfast buffet is consistently described as excellent, offering a lavish spread with a wide variety of fresh, high-quality options, including made-to-order omelettes and good coffee. However, some guests noted that hot food items could be lukewarm, and the breakfast area, being near the entrance, can become crowded. The restaurant itself is celebrated for its stunning Art Deco decor and exceptional food quality, serving traditional Czech cuisine with a modern twist. It is highly popular, often requiring reservations well in advance, even for hotel guests. The bar adjacent to the lobby is also available, though some guests experienced slow service there, while others found the bar staff attentive.

Location & Accessibility
The hotel's central location is a major advantage, placing guests within easy walking distance of many of Prague's most popular attractions, including the Old Town Square, the Powder Tower, and the Municipal Building. It is also conveniently close to the main train station and the Palladium shopping mall, offering both transit options and retail opportunities. Public transportation, including tram stops and a metro station, is just a short walk away, providing easy access to other parts of the city and the airport. While the location is generally praised, parking is noted as expensive, with guests often needing to use public parking a short distance away or the hotel's valet service, which involves a car elevator.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight the attentive service provided across various departments, from the front desk to housekeeping. The check-in process is often described as quick and efficient, with staff willing to accommodate early arrivals. Housekeeping is noted for its excellent daily service, ensuring rooms are spotless. While most interactions are positive, feedback on the concierge service is mixed, with some finding them very helpful for sightseeing plans and restaurant recommendations, while others felt they were not as informative or involved. Similarly, experiences with bar staff varied, with some instances of rudeness reported, contrasting with many positive comments about their attentiveness.

Additional Information
Guests appreciate several unique aspects and services offered by the hotel. For unexpected weather, umbrellas are thoughtfully provided in the rooms, a small but welcome detail. The hotel offers a convenient luggage storage service, allowing guests to explore the city before check-in or after check-out without their bags. Some guests noted that the hotel is a Viking cruise drop-off point, which can occasionally lead to large groups congregating in the main reception area, impacting the flow. While the hotel aims for a high-end experience, some guests reported that tips were added to bar bills without their knowledge or permission, which caused some dissatisfaction. The hotel also provides a reliable car transfer service to the airport, highly regarded for its comfort and efficiency, offering a stress-free travel option for guests.