Arthotel Ana im Olympiapark

This hotel is uniquely situated within the former Olympic Village, offering unparalleled access to the BMW Museum, BMW Welt, and the Olympic Park and its various venues. Guests consistently highlight the friendly staff, overall cleanliness, comfortable beds, and a varied breakfast as standout features. It is an ideal choice for concert-goers and BMW enthusiasts due to its proximity to key attractions, while families and short-stay visitors appreciate its practical amenities and convenient location. To ensure the best experience, guests are advised to request a renovated room upon booking and be aware that the hotel's entrance can be somewhat challenging to locate, being situated within a residential building complex.

Facilities & Amenities
Guests generally find the hotel's facilities to be functional and convenient. Rooms are equipped with a coffee machine, kettle, and a fridge, providing useful in-room amenities. While free Wi-Fi is available, some guests have reported issues with its reliability and signal strength within the rooms. The hotel also offers luggage storage for early arrivals or late departures, and there is a small bar area near the reception. Some reviews mention the availability of an ironing board in the rooms. However, it is noted that the hotel does not feature a swimming pool, and some areas, particularly unrenovated rooms, show signs of age.

Cleanliness & Room Comfort
The hotel generally receives praise for its clean rooms and overall tidiness. Many guests appreciate the spacious rooms and the presence of large, comfortable beds that contribute to a restful stay. Working AC is a welcome feature, and higher floors often provide great views. Bathrooms are typically described as spacious with good showers. However, feedback is mixed regarding room condition; some guests have encountered dated/unrenovated rooms with issues such as mold in showers, stained carpets, yellowed toilets, dirty ventilation, and clogged drains. Additionally, the sliding bathroom doors are a recurring point of concern due to a perceived lack of privacy, and some guests have noted noise from outside (including construction) or from within the hotel due to thin walls and loud doors.

Dining & Food Quality
The breakfast at the hotel is consistently highlighted as a significant positive, with many guests describing it as very good, tasty, fresh, and varied. The ample options include cooked food, cereals, fruits, pastries, and a selection of beverages like coffee and juice. A particular favorite is the freshly squeezed orange juice, and some guests appreciate the availability of Actimel. While the quality of the good coffee is often praised, a few guests have found the breakfast to be overpriced for its offerings, with some specific complaints about dry scrambled eggs or undercooked bacon. The hotel's bar area is also noted for its pleasant atmosphere and music.

Location & Accessibility
The hotel boasts an excellent location for specific purposes, being within easy walking distance of the BMW Museum, BMW Welt, the Olympic Park, Olympic Stadium, and Olympic Hall. Its proximity to a U-Bahn station (metro) makes accessing the city center convenient, typically within 15-20 minutes. The immediate vicinity offers practical amenities such as grocery stores, supermarkets, bakeries, cafes, and some restaurants. However, the hotel's entrance can be hard to find, often described as being on an upper floor within a residential/car park complex. While parking is available, guests should be aware that it comes with an expensive fee. Some guests also find the immediate area around the hotel to be somewhat bleak or less inviting, especially at night, with limited diverse dining options directly adjacent.

Staff & Service
The hotel's staff consistently receives high praise for their exceptional service. Guests frequently describe them as extremely friendly staff, helpful, accommodating, and attentive. Many reviews highlight their professional staff and their willingness to go above and beyond to assist guests, whether with directions, recommendations, or resolving issues. The quick check-in process is appreciated, and the hotel often allows early check-in when possible. Luggage storage is also available for guests. While most interactions are positive, a few guests have noted instances of language barriers with some staff members or isolated incidents of less-than-ideal service, but these appear to be exceptions to the generally positive feedback.

Additional Information
The hotel is uniquely situated within a former Olympic Village residential building, with guest rooms located on the 13th to 15th floors, offering distinct views. It maintains a pet-friendly policy, which is a significant advantage for guests traveling with animals. Guests should be aware that there are ongoing renovations in some parts of the hotel, which may occasionally contribute to construction noise from nearby areas, including the BMW factory. A notable perk is the availability of free lobby coffee/cocoa from a machine 24/7. Regarding in-room amenities, some guests have pointed out the absence of a phone in the room and a lack of electrical sockets in the bathroom. The hotel also has a specific drinking water policy where a complimentary bottle is offered if guests opt out of daily room cleaning, though some have reported being charged for water unexpectedly.