Ashling Hotel Dublin

This hotel offers a comfortable and welcoming experience, distinguished by its exceptional proximity to Heuston train station and major public transport links, making it a highly convenient base for exploring the city. Its strategic location, slightly removed from the bustling city center, appeals to travelers seeking a quieter stay while maintaining easy access to attractions. Guests consistently highlight the staff's remarkable friendliness and helpfulness, the hotel's overall cleanliness, and the high quality of its dining options. The hotel is particularly well-suited for families due to its accommodating services and room configurations, as well as for sightseers and business travelers who value efficient transport connections. To enhance your visit, guests recommend utilizing the readily available tram and bus services for quick city access, and noting the hotel's willingness to accommodate early check-in requests, which is a significant benefit for those arriving on early flights.

Facilities & Amenities
The hotel provides a range of facilities designed to enhance guest convenience and comfort. The bar area is frequently praised for its lively atmosphere and good selection of drinks and food, making it a popular spot for relaxation. Guests also appreciate the secure luggage storage service, allowing for hassle-free exploration before check-in or after check-out. While some rooms are equipped with air conditioning, a few guests noted it could be noisy. The hotel also offers free Wi-Fi, though some experienced occasional flakiness. The availability of an elevator ensures easy access to all floors, and a safe is provided in the wardrobe for securing valuables. The lobby is described as welcoming, though some found it to have limited seating. Additionally, the hotel features quiet zones in corridors, contributing to a peaceful environment for guests.

Cleanliness & Room Comfort
Guests consistently commend the hotel's commitment to cleanliness, describing rooms as spotless and well-maintained. The beds are widely reported as very comfortable, ensuring a restful night's sleep, though some guests found the pillows to be quite firm. Rooms are generally spacious, with many appreciating the larger layouts, especially in family or superior double rooms. The bathrooms are often highlighted for their size, with some featuring both a bath and a separate shower, and even double sinks. While kettles with tea and coffee are provided, some guests expressed a preference for proper cups over the disposable ones and noted the absence of complimentary bottled water or a mini-fridge. Noise levels received mixed feedback; some rooms were quiet, while others experienced occasional street noise or tram noise, particularly on lower floors facing the street. Housekeeping is typically provided upon request, which surprised some guests accustomed to daily service.

Dining & Food Quality
The hotel's dining experience, particularly the breakfast, receives widespread acclaim from guests. The breakfast buffet is consistently described as amazing, excellent, and offering a vast range of choices, including a comprehensive full Irish breakfast. Many appreciate the dedicated hot food counter service and the availability of gluten-free options, such as breads and muffins. While the selection is generally excellent, some guests noted occasional issues with the replenishment of certain items like cold meats or bacon, and a few mentioned that hot items could sometimes be lukewarm. The bar and restaurant also offer a high standard of food, with guests enjoying tasty meals and a pleasant atmosphere. However, some found the bar food to be a bit pricey for the portions, and a few noted limited gluten-free choices for evening meals. Room service is available and praised for its presentation.

Location & Accessibility
The hotel boasts an excellent location for both local exploration and wider travel. It is situated directly across from Heuston train station, providing unparalleled access for those arriving or departing by rail, and is also a key hub for the Airlink bus to the airport. The LUAS tram stop is conveniently located right outside the hotel, offering quick and easy access to the city center, including the Temple Bar area, which is otherwise a 20-45 minute walk. Popular attractions like the Guinness Storehouse are within comfortable walking distance, and Phoenix Park is also nearby. While the hotel offers on-site parking, guests note that the spaces can be tight and a charge applies. This location provides a balance of accessibility to major transport links and a slightly quieter environment away from the immediate city bustle.

Staff & Service
The hotel's staff consistently receives outstanding praise, being highlighted as exceptionally friendly, helpful, and attentive across all departments. Guests frequently commend their willingness to go above and beyond, from providing warm welcomes at check-in to assisting with taxi bookings and offering local advice. The ability to accommodate early check-in requests, particularly for guests arriving on long international flights, is a recurring point of appreciation. Staff members are noted for their professionalism and courteous demeanor, contributing significantly to a positive guest experience. While most interactions are highly positive, a few isolated instances of less friendly service or minor issues with specific requests were mentioned. Overall, the dedication of the team to providing excellent service is a defining characteristic of a stay here, making guests feel valued and well-cared for.

Additional Information
Beyond the standard offerings, the hotel incorporates several additional features that enhance the guest experience. A notable amenity is the provision of water stations on each floor, offering both still and sparkling water for guests to refill their bottles, reflecting a commitment to sustainability. The hotel also features a unique sensory bedroom, specifically designed to cater to families with neurodivergent children, receiving highly positive feedback for its thoughtful amenities and the staff's accommodating approach. Guests have enjoyed complimentary ice cream offered in the reception area, adding a delightful touch. While the hotel generally provides a comfortable stay, some guests noted the use of paper cups for in-room beverages instead of traditional glassware, and the absence of a mini-fridge in some rooms. The hotel's policy regarding room servicing is that it is typically performed upon request, which is a point for guests to be aware of.