Assos Dove Hotel Resort & Spa

This hotel is celebrated for its extraordinary geographical location, nestled on a peninsula and surrounded by the beautiful, clear Aegean Sea, offering guests a unique and memorable coastal experience. Its signature feature is the array of multiple distinct beaches and various pools, including an exclusive adults-only option and a fun area with water slides. This makes it an ideal destination for families seeking a comprehensive resort experience with diverse recreational facilities, as well as couples looking for a relaxing and picturesque getaway. The hotel also caters well to friends traveling together, providing ample spaces for enjoyment and tranquility. To enhance your stay, guests recommend being prepared for the hotel's somewhat isolated setting, which means relying on its on-site dining, and bringing mosquito repellent for added comfort.

Facilities & Amenities
The hotel offers a wide range of facilities, including several outdoor pools, an indoor pool, and a water slide area that children particularly enjoy, despite some noting the slides are a bit old. Guests benefit from access to multiple beaches, including a designated women-only beach and the popular Midilli beach, often accessed via a pier. While some appreciate the convenience of valet service and the presence of a playground, feedback on other amenities is mixed. The gym is frequently described as inadequate, and some guests reported issues with non-functional security cameras and a lack of lifeguards at the pools and beaches. Furthermore, the hotel club is reportedly closed, and sports equipment like billiards and table tennis are often found to be broken or in poor condition. Wi-Fi connectivity is a significant concern, often unavailable in rooms and limited to common areas.

Cleanliness & Room Comfort
Most guests commend the rooms for being generally clean, spacious, comfortable, and modern, with many appreciating the sense of freshness after daily housekeeping. The renovated villa rooms are particularly praised for their cleanliness, lacking any mold or damp smells. However, some guests reported significant issues, including old and uncomfortable beds, dusty or stained sheets, and dirty bathrooms with clogged drains. Instances of air conditioning malfunctioning or disconnecting were noted, alongside reports of strong damp smells or unpleasant odors from bathroom ventilation. Additionally, some rooms were found to have non-functional mini-bars and room phones, and a few reviews mentioned a persistent smoke smell in their accommodations.

Dining & Food Quality
Feedback on dining is notably mixed. Many guests praise the breakfast buffet for its rich variety and delicious food, highlighting the inclusion of local cheeses. The A La Carte restaurant Luna receives positive remarks for its scenic view, diverse menu, and professional service. The dinner buffet is also often described as having varied and satisfying options. However, a considerable number of guests expressed disappointment with the overall food quality, describing it as mediocre or even poor, with some specifically mentioning a lack of quality cheese at breakfast. Long waiting times, up to 90 minutes for simple dishes, were reported at the a la carte restaurant. Concerns were also raised about hygiene in the breakfast area, with reports of flies on food and dirty plates and glasses. Additionally, many guests found the prices for extra food and drinks, including basic items like water, to be excessively high.

Location & Accessibility
The hotel's extraordinary geographical location on a peninsula is consistently highlighted as a major draw, offering magnificent views and direct access to the clear Aegean Sea from three sides. It is praised as a calm and peaceful area, providing an ideal escape from city crowds and a unique feeling of swimming in an ancient setting. The hotel's position at the "corner of Assos" and its proximity to Lesbos island further enhance its appeal. However, this advantageous location also presents some challenges. Many guests noted that the hotel is somewhat isolated, with a scarcity of nearby markets or restaurants, which necessitates reliance on the hotel's own services. Access to the sea can be difficult for some, involving many stairs and stony or rocky beaches that may not be ideal for children or the elderly.

Staff & Service
The majority of guests commend the staff for their friendly, smiling, attentive, and helpful demeanor, often describing them as solution-oriented. Many reviews highlight the professionalism and dedication of the team across various departments, from the reception to the restaurant and housekeeping. Guests frequently shared positive experiences of staff going above and beyond to assist with requests and ensure a pleasant stay. Conversely, some reviews pointed out issues with staff training, citing instances of minor service errors. There were also complaints about poor communication and difficulty in receiving timely assistance, with some guests feeling that staff were either too busy or lacked sufficient interest in their concerns. Specific service failures included ignored requests for room changes or repairs, and perceived low morale among certain staff members.

Additional Information
The hotel is recognized for its pet-friendly policy, which is a significant advantage for guests traveling with animals. For those seeking a tranquil environment, there is a dedicated adults-only pool. The hotel frequently features live music performances in the evenings, contributing to the ambiance, though some guests found the sound levels to be too high. A recurring concern among visitors is the presence of mosquitoes and flies, suggesting that pest control measures could be improved. The hotel's shift from an "all-inclusive" system to "room-only" or "half-board" has led to some guests feeling that the value for money has diminished, particularly due to the perceived high cost of additional food and beverages. Furthermore, some guests raised safety concerns regarding the absence of lifeguards at the pools and beaches, and non-functional security cameras.