ATLANTIC Congress Hotel Essen

This hotel is consistently praised for its modern and clean design, offering a comfortable and well-maintained environment for guests. Its signature feature is its prime location directly adjacent to the Messe exhibition grounds and Grugahalle, making it an ideal choice for business travelers attending conferences and event attendees. The hotel also caters well to sightseers and couples due to its accessibility to local attractions and comfortable accommodations. Guests frequently highlight the excellent breakfast and the generally friendly and attentive staff. To enhance your stay, consider booking parking in advance, especially during busy event periods, and be aware that some guests have noted noise from the nearby smoking area or other rooms.

Facilities & Amenities
Guests find the hotel’s facilities to be well-appointed and convenient. The fitness center is available for use, though some guests have suggested that the gym equipment could benefit from an upgrade. A wellness area is also present, featuring a sauna and spa, which guests appreciate for relaxation, with some noting its pleasant rooftop views. However, some guests have found that the wellness facilities are not always readily accessible or require prior notice. Free Wi-Fi is consistently available and functions well throughout the property. In-room amenities such as a kettle, safe, and minibar are appreciated, along with complimentary water bottles.

Cleanliness & Room Comfort
The hotel receives widespread acclaim for its cleanliness, with guests consistently describing rooms and bathrooms as spotless and well-maintained. Rooms are generally found to be spacious and well-equipped, offering a comfortable stay. Feedback on bed comfort is mixed; while many guests praise the comfortable beds and quality linens, some have found them to be too firm, and a few taller guests noted the beds felt too short. The bathrooms are often highlighted as large and modern, featuring good shower pressure and sometimes a bathtub or separate toilet. However, the sliding glass door for the toilet has been a point of concern for some couples regarding privacy. Noise levels are generally low, though some guests occasionally report hearing footsteps from adjacent rooms or street noise, and the air conditioning has been noted by some as ineffective, leading to warm rooms.

Dining & Food Quality
The breakfast at the hotel is a standout feature, consistently described as excellent, extensive, and offering a wide variety of high-quality options, including fresh choices and attentive service. Many guests consider it a highlight of their stay, despite some finding it to be on the expensive side. The restaurant provides good food and service, with buffet options available that are well-received for their quality and selection. The bar is also popular, offering a good atmosphere and a wide selection of drinks, though some guests have noted that staff can become overwhelmed during peak times, and drinks are considered expensive. Room service is available and generally found to be good and punctual.

Location & Accessibility
The hotel’s central location is a significant advantage, particularly for those visiting the Messe exhibition grounds or the Grugahalle, both of which are within a very short walking distance. It is also conveniently located near public transport options, including U-Bahn and S-Bahn stations, providing easy access to the city center and other areas. The proximity to Grugapark offers opportunities for leisurely walks. The vibrant Rüttenscheider Straße, known for its restaurants and bars, is also within walking distance. Parking is available on-site in an underground garage, though it is often described as expensive and can be limited, especially during events, leading some guests to seek alternative, cheaper parking options nearby.

Staff & Service
The hotel staff generally receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently commend the professional and welcoming demeanor of the team, particularly the breakfast staff, who are noted for their positive attitude and efficiency. The check-in and check-out processes are typically described as quick and smooth, contributing to a positive guest experience. While most interactions are positive, some guests have reported mixed experiences with reception staff, occasionally noting a lack of information or a less accommodating attitude. Housekeeping is generally efficient, ensuring rooms are clean and well-maintained.

Additional Information
The hotel offers a pet-friendly policy, accommodating guests traveling with their animals. A notable feature is the cigar lounge, which provides a designated smoking area, though some guests have reported issues with its accessibility for non-hotel guests or during busy periods. Guests should be aware of the hotel's pre-authorization policy for incidentals upon check-in, which is standard practice but some guests felt was not clearly communicated. The hotel also provides thoughtful amenities such as umbrellas in rooms, which are appreciated by guests.