Avani Royal Zona T Bogotá Hotel

This hotel is highly regarded for its unbeatable location in the vibrant Zona T, placing guests at the heart of Bogotá's premier shopping, dining, and nightlife district. Its signature feature is its direct proximity to major malls and renowned restaurants, making it an ideal choice for shoppers, food enthusiasts, and nightlife seekers. The hotel also stands out for its excellent breakfast and the consistently friendly and attentive staff. While many guests appreciate the comfortable and clean accommodations, some note that certain areas of the hotel, particularly the rooms, show signs of age and could benefit from modernization. For a more restful stay, it is advisable to request a room situated away from the street or the adjacent nightlife venues to minimize potential noise disturbances.

Facilities & Amenities
Guests find the hotel's general facilities to be adequate, though some areas could use updating. The Wi-Fi connectivity receives mixed reviews, with some finding it strong and others reporting poor signal or intermittent service in their rooms. The gym and pool are noted by some guests as being small. While rooms are equipped with a minibar, some guests express confusion or dissatisfaction regarding charges for items, including water bottles, which are not clearly marked as complimentary. Additionally, some rooms are reported to have limited or inconveniently placed electrical outlets, and issues with TV connectivity have been mentioned, though staff are generally responsive in addressing these.

Cleanliness & Room Comfort
Most guests find the rooms to be clean and the beds comfortable, ensuring a good night's sleep. However, a recurring theme is the dated appearance of the rooms, with furniture showing wear and tear, and some bathrooms described as small, narrow, or in need of modernization. Issues with air conditioning are frequently reported, with units being noisy, old, or not functioning effectively, sometimes emitting an unpleasant smell. Noise levels are a significant concern for many, with sounds from adjacent nightlife venues, street traffic, and even neighboring rooms or corridors often permeating the sound insulation, impacting guest rest.

Dining & Food Quality
The hotel's breakfast consistently receives high praise from guests, often described as excellent, spectacular, and one of the best they have experienced. It features a wide variety of options, including an abundance of fresh fruits, omelets, and quality coffee. The buffet is noted for its comprehensive selection and high quality. Guests also commend the hotel's restaurant and bar for their good food quality and pleasant atmosphere, with some enjoying room service options. The staff in the dining areas are frequently highlighted for their attentiveness and excellent service.

Location & Accessibility
The hotel boasts an unbeatable central location in Bogotá's Zona T, making it a prime choice for visitors. Guests appreciate being within easy walking distance of numerous shopping malls like Andino and El Retiro, as well as a vast array of restaurants, bars, and nightclubs. The area is widely considered safe for walking, even at night, contributing to a sense of security for guests exploring the surroundings. While the vibrant nightlife is a major draw, it also contributes to the noise experienced by some guests. Parking is available, though it is noted as being expensive.

Staff & Service
The hotel's staff consistently receives glowing reviews for their exceptional service and friendly demeanor. Guests frequently highlight their helpfulness, attentiveness, and professionalism from arrival to departure. The check-in process is generally described as quick and welcoming, though a few guests reported delays or issues. Staff members, including those at the front desk, in the restaurant, and doormen, are commended for providing excellent recommendations and going out of their way to ensure a pleasant stay. Their proactive and accommodating approach significantly enhances the overall guest experience.

Additional Information
The hotel is a popular venue for business events, with guests praising the attentive service and suitable facilities for corporate gatherings. While generally accommodating, one significant issue reported was a strict child registration policy at check-in, which caused considerable distress for a family. Guests should be aware that ongoing construction in adjacent buildings has occasionally led to noise disturbances, even at night. Some guests also found the hotel's policy regarding minibar charges to be unclear, leading to unexpected costs for items they believed were complimentary.