B&B HOTEL Le Havre (2)

The hotel stands out for its excellent value for money and strategic location, offering easy access to major routes for destinations like Le Havre, Etretat, and Honfleur. Many guests highlight a significant positive change under new management, noting improvements in cleanliness, service, and overall atmosphere. This makes it an ideal choice for business travelers seeking convenience, road trippers needing a comfortable stopover, and budget-conscious families exploring the region. Despite its proximity to main roads, the hotel is often described as calm and quiet, providing a restful stay. To enhance your experience, consider requesting a room on a higher floor for potentially quieter surroundings, and be aware that while the self-check-in system is convenient, having the 24-hour service number handy can be beneficial if issues arise.

Facilities & Amenities
The hotel offers a large, free parking area, which is a significant advantage for guests traveling by car, with many appreciating the presence of security cameras for vehicle safety. However, some guests have noted concerns regarding the exterior fencing and the parking gate occasionally being left open, impacting the sense of security. A frequently mentioned point is the absence of air conditioning in the rooms, which can lead to discomfort, especially during warmer periods. Similarly, the lack of a hairdryer in the rooms is a common observation, requiring guests to bring their own. While some guests experienced issues with the Wi-Fi connection and non-functional vending machines or coffee dispensers, the ample parking remains a key convenience for most visitors.

Cleanliness & Room Comfort
Guest feedback on room cleanliness is mixed; while many describe their rooms as clean and well-maintained upon arrival, some reported issues such as dust, stained sheets, or dirty bathrooms, with specific mentions of hair and poor drainage in showers. Rooms are frequently noted as being small or cramped, particularly for families of four, though some find them adequate for short stays. The beds and linens generally receive praise for being comfortable, contributing to a restful night's sleep, though a few guests found the mattresses too firm. A significant concern for many is the noise level, with complaints about sounds from the VMC, elevator, and especially corridor noise from other guests, including slamming doors and loud conversations, which can disrupt sleep. Additionally, some guests experienced issues with bathroom fixtures like short shower curtains leading to water leakage, or broken taps.

Dining & Food Quality
The breakfast at the hotel receives mixed but generally positive feedback. Many guests describe it as copious and varied, offering a good selection of items such as pastries, fresh bread, coffee, and some hot options like eggs, bacon, and sausage. Some guests found the quality to be good for the price, while others felt it was overpriced for the selection offered, noting a lack of variety in items like cheese. The breakfast room is frequently mentioned as being small and can become crowded, making it challenging to find a seat, especially during peak hours. A recurring point of feedback is the absence of restaurants in the immediate vicinity, often requiring guests to drive to find dining options.

Location & Accessibility
The hotel boasts a highly convenient location with easy access to major road networks, making it an excellent base for exploring the wider region, including popular destinations like Etretat, Honfleur, and Le Havre. Guests appreciate its strategic position for both professional travel and tourist excursions, allowing for quick transit. Despite its proximity to main roads, many reviews highlight the hotel's calm environment, ensuring a peaceful stay. The availability of a large parking area further enhances its accessibility, providing ample space for vehicles. While some guests noted the surrounding area might not be particularly scenic or mentioned a nearby oil terminal, its primary advantage remains its straightforward and efficient connectivity to key regional points of interest.

Staff & Service
The staff at the hotel consistently receive high praise, with many guests highlighting their friendliness, helpfulness, and professionalism. Numerous reviews commend the new management for fostering a welcoming and attentive atmosphere, noting a significant improvement in service quality. Guests appreciate the staff's availability and responsiveness to requests, such as providing a hairdryer or assisting with unexpected issues like vehicle breakdowns. While the self-check-in system is convenient for late arrivals, some guests experienced difficulties with the automated process, requiring assistance from the 24-hour service. Despite a few isolated reports of less welcoming interactions, the overall sentiment is that the hotel team is dedicated to providing a pleasant and supportive experience for their guests.

Additional Information
Guests frequently comment on the hotel's exterior appearance, noting visible signs of wear such as damaged fencing, peeling plaster, and hanging security cameras, which some feel gives the property an unkempt or "abandoned" impression. This contrasts with the generally positive internal cleanliness. Several guests reported booking and payment discrepancies, including issues with non-cancellable but supposedly modifiable reservations not being honored, and unexpected price variations. Another recurring concern is the noise generated by other guests, particularly late at night, which some describe as disruptive, along with occasional reports of cigarette smoke odors in non-smoking areas. It is also noted that towels are not changed daily but are available upon request, a policy some guests found surprising.