B&B Hotel Lyon Centre Perrache Berthelot

This hotel offers a practical and budget-friendly option for visitors, distinguished by its strategic location near major transport hubs and the river. It is particularly well-suited for short-stay visitors, budget travelers, and business travelers who prioritize convenience and accessibility over extensive amenities. Guests frequently highlight the hotel's overall cleanliness and comfortable beds, making it a reliable choice for a restful night. While rooms can be compact, the hotel provides a quiet environment despite its central setting. To ensure a smooth experience, guests are advised to confirm parking availability in advance due to limited spaces and to manage expectations regarding in-room facilities, which are kept to a minimum to maintain affordability.

Facilities & Amenities
Many guests note the absence of several expected in-room amenities, such as a mini-fridge, cups, glasses, or an electric kettle, which some find inconvenient for longer stays. While free Wi-Fi is available, several reviews indicate it can be unreliable, requiring frequent re-login or suffering from poor signal strength in some rooms. The hotel offers a convenient underground parking facility, though it is often full and requires prior reservation, with some guests finding it a bit tight for larger vehicles. For quick needs, a coffee machine and snack dispenser are located in the lobby, though they are occasionally reported to be out of order. A microwave is also available in the lobby, and rooms feature a Chromecast for entertainment.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained. The beds are consistently praised for their comfort and quality, ensuring a good night's sleep for most. However, a recurring theme is the small size of the rooms, with some describing them as economy-sized, which can feel cramped for two people or those with significant luggage. While many reviews mention a quiet atmosphere, some guests have experienced noise from neighboring rooms, the elevator, or occasional street noise. The bathroom is typically described as small but functional, though some specific issues like a lack of ventilation, a shower without a door, or low water pressure have been noted by a few guests.

Dining & Food Quality
The breakfast service receives mixed but generally positive feedback, with many guests appreciating its quality and value for money. Most find the selection to be sufficient, offering a good start to the day, though some desire more variety, such as a wider range of fruits or a toaster. The coffee machine at breakfast is a frequent point of contention, with several guests reporting it to be out of order or causing long queues. Despite these minor issues, the overall consensus is that the breakfast provides a decent and convenient option, especially given its affordability compared to external dining choices.

Location & Accessibility
The hotel boasts an excellent and central location, making it highly convenient for exploring the city. It is situated within easy walking distance of the main bus station and Lyon Perrache train station, and is very close to various tram lines and the metro, providing seamless access to all parts of Lyon. Guests appreciate its proximity to the Rhône river and the city center, allowing for easy walks to popular attractions. While the immediate surrounding area is generally considered quiet and safe, some guests have noted it is a more downscale part of the city. The availability of parking is a significant advantage for those traveling by car, despite the need for advance booking.

Staff & Service
The staff at the hotel generally receives high praise for being friendly, welcoming, and helpful, contributing positively to the guest experience. Many guests highlight the quick check-in process and the staff's attentiveness to requests. However, there are notable instances of highly negative feedback concerning specific interactions, including reports of an aggressive staff member and issues related to billing and refunds. While these appear to be isolated incidents, they significantly impacted the experience for those involved. Overall, the majority of guests report positive interactions, finding the team to be professional and accommodating.

Additional Information
Guests should be aware that the Wi-Fi system requires frequent re-login, which can be inconvenient for continuous use. A recurring issue mentioned by several guests is the hotel's fire alarm system, which has been reported to trigger frequently, sometimes in the early hours, due to sensitive sensors. For those with specific booking needs, the hotel's online reservation system may not allow for easy modification to apply loyalty program discounts or special offers, requiring direct communication. The hotel offers a unique code system for room entry, eliminating the need for traditional keys, which many guests find convenient.