Bayprime Hotel

This modern hotel offers a highly clean and comfortable stay, distinguished by its spacious rooms and a prime location that appeals to various travelers. Its signature feature is the combination of its new, well-maintained facilities and its strategic position near the airport and major shopping centers, making it an excellent choice for sightseers looking to explore the city's attractions and business travelers needing convenient access to transport hubs. Families appreciate the ample room space and the hotel's amenities, while couples find it a pleasant and modern retreat. Guests consistently highlight the overall friendly staff and the excellent breakfast as significant positives. To ensure a smooth experience, guests should be aware of the hotel's deposit policy and consider paying it in cash for immediate refund upon checkout.

Facilities & Amenities
The hotel boasts a well-maintained swimming pool and a fitness center, both frequently praised for their cleanliness and modern equipment. The pool, while lovely for a refreshing dip, has been noted by some guests for its cold water and the considerable distance to the nearest restrooms, which can be inconvenient, especially for families with young children. Additionally, pool towels are not consistently provided, and the pool closes relatively early at 8 PM. The fitness center is well-equipped but lacks towels or wipes for cleaning equipment and drinking water. While the air conditioning in rooms is powerful, some guests found it difficult to adjust the temperature, with only on/off functionality. Wi-Fi is available, though some guests experienced slow speeds during peak hours.

Cleanliness & Room Comfort
Guests consistently commend the hotel's cleanliness, describing rooms as spotless and well-maintained, contributing to a pleasant stay. The spacious rooms are often highlighted, providing ample space for relaxation, and the comfortable beds with quality linens ensure a restful night's sleep. The modern bathrooms are also appreciated for their size and good shower pressure, though a few guests noted issues with water flowing out of the shower area or isolated instances of less-than-perfect cleanliness, such as stained bath rugs or dirty drinking glasses. Noise levels received mixed feedback; while some rooms were quiet, others experienced disturbances from nearby train tracks and a busy road, which can be noticeable, particularly from early morning.

Dining & Food Quality
The breakfast buffet is a standout feature, consistently receiving high praise for its food quality, extensive options, and delicious offerings, making it a highlight for many guests. While the variety is generally excellent, some international travelers noted a limited selection of Western breakfast items, such as crispy bacon or specific coffee choices. The hotel's restaurant is also well-regarded for its tasty and reasonably priced food, though some guests found the menu to be predominantly Chinese cuisine. It's important to note that the restaurant operates independently, and guests cannot charge meals to their room, requiring cash-only payment. Room service is available but is not 24-hours and can be slow.

Location & Accessibility
The hotel's central location is a significant advantage, offering excellent airport proximity, typically a short 10-25 minute taxi ride, making it ideal for layovers. It is conveniently situated within walking distance of major shopping destinations like Mall of Asia, Ayala Manila Bay, and Parqal, as well as the LRT Station, providing easy access to other parts of the city. While the immediate surrounding area is a newer development with fewer dining options within walking distance, public transportation via ride-sharing apps like Grab is readily available and inexpensive. Parking facilities are described as convenient and secure for guests with vehicles.

Staff & Service
The hotel's staff generally receives high praise for their friendly staff, helpful staff, and attentive service, with many guests highlighting the positive interactions with security, dining, and bellboy teams. They are often commended for their politeness and willingness to assist with requests. However, feedback regarding the check-in process and reception staff is mixed; some guests reported long wait times, unclear communication, and a perceived lack of empowerment to resolve issues. While housekeeping is responsive for requests like extra towels, some guests noted that rooms were not cleaned daily unless specifically requested, or even after requests, leading to frustration.

Additional Information
A recurring theme in guest feedback is the hotel's deposit policy, which requires a significant amount upon check-in. While this deposit is refundable, guests using credit cards often face a waiting period of up to two weeks or more for the refund to process, whereas cash deposits are refunded immediately. Guests should also be aware that the hotel's airport transfer service is considerably more expensive than local taxi or ride-sharing options. The hotel has a no leftovers policy in its restaurant, which surprised some guests. Additionally, some guests reported unexpected extra person charges or taxes not clearly communicated during booking, and a few mentioned a policy of not allowing windows to be opened in rooms.