Staff are real friendly.
The guys and gals working here aren't the kind of people who dispense cursory smiles and regurgitate 'Have a nice day' like corporate robots: these guys give 100 per cent personal effort and do their darnedest to ensure you have a great time during your stay. This team don't just carry your bags up the stairs, hail you a cab or give you the lowdown on city life because they're expected to, they do it because they want to. And it makes all the difference. Outstanding hospitality all round.